Senior Maintenance Technician - Streets (Internal Only)

Under the general direction of a Public Works (PW) Operations Maintenance Supervisor, the Senior Maintenance Technician is responsible for skilled field and administrative work for the Streets Maintenance section and for planning, scheduling, and directing the daily work activities of the section crew. This position is responsible for City of Lacey roads, sidewalks, and rights-of-way duties, as well as inter-local work agreements with local partners; small projects; and advising on general construction issues.

Please note: This recruitment is only open to current City of Lacey employees.

*Please note: the Hiring Manager reserves the right to make changes to this posting at any time. This posting may be used to fill other positions of the same job classification. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next 6 (six) months.These duties include but are not limited to the following: 
Supervision & Leadership 

• Prioritizes and schedules daily work to be performed by section crew. Schedules equipment and personnel, assigns duties or project tasks, requisitions materials needed to complete projects, and frequently participates as a working member of the crew on the more significant projects providing on-site direction and performing the more complex functions of the job.
• Supervises and manages the Street Division maintenance, which includes, but is not limited to, asphalt, concrete, and roadway repairs, mastic, and crack sealing. Right-of-way tree cutbacks and clearing, sidewalk replacement and repairs, snow and ice removal, and delinquent trash dumping.
• Assists the section Maintenance Supervisor with recruitment, selection, employee training and conducting performance evaluation(s).
• Plans and assigns other crews and employees to projects or maintenance work not requiring on-site supervision.
• Performs plan review and construction inspections; training, leading, and directing work on a variety of maintenance projects; maintains system maps, small projects, and advises on general construction issues.
• Maintains high standards of behavior and performance and promotes a strong cohesive and productive team. Provides leadership to other maintenance employees through demonstrated knowledge and adherence to safety and work rules.
• Makes frequent field inspections to ensure that employees are meeting project schedules and are performing work assignments in an efficient and safe manner.
• Ensures crews and employees regularly perform at high levels that meet the City's standards for technical skills, interpersonal behavior, and customer contacts. Trains employees and crews to perform routine maintenance and repair work without direct on-site supervision.
• Monitors day-to-day operations of assigned section. Anticipates and troubleshoots problems where needed, assures staff responds quickly and appropriately to citizen inquiries, requests for services, and/or complaints. Investigates and resolves complex or significant problems relating to trouble calls and complaints.
• Ensures a safe working environment by training employees in various safety programs and regulations, or facilitating that training, and enforcing appropriate safety regulations and implementing workplace operating policies and procedures.
• Assists Operations Division Maintenance Supervisor with the development of goals, priorities, and the work program for the section. Develops, organizes and implements standard operating procedures and performance standards.
• Schedules work, approves employee leave requests, reviews and signs timecards and leave slips.
• Operates the work order system for daily tasks, including supply order(s).
• Assures maintenance and repair work is performed to trade standards and in compliance with current construction, safety, and environmental regulations.
• Facilitates problem solving and encourages a high degree of communication and feedback.
• Responds quickly and appropriately to citizen and customer inquiries, requests for services, and/or complaints. Investigates and resolves complex or significant problems relating to problematic calls and complaints. Communicates with supervisor on complex or significant issues.
• As needed for emergencies, absences, or operational needs, works in the field performing maintenance, repair and/or installations of related facilities or systems.
• Usually perceives when non-routine activities are required and offers to help without needing to be asked. Makes efforts to modify workload to assist with an emergent problem, assignment, or project whenever feasible.

Division Administration

• Reviews plans and attends all pre-construction meetings for all developer projects and City construction projects that involve section’s facilities.
• Conducts walk-throughs and final warranty inspections for all new construction projects involving City owned facilities, infrastructure and sites.
• Generates a punch list of corrections needed and forwards to project inspectors for action. Assist project Inspectors when needed.
• Works with Engineering and Water Resources Divisions (Stormwater) to identify special project needs and suggest recommended improvements to project design for areas of their responsibility, including recommendations for corrections or changes to the City's development guidelines and construction standards.
• Provides updates and corrections to City maps to the City's senior surveyor for correction. Prints maps for special projects and work crews or to troubleshoot problems as needed.  May make mapping corrections and updates as necessary.
• Uses other computer software programs including maintenance of databases to support operations.
• Uses work management software to accurately track labor and asset maintenance.  Creates preventative maintenance routines, when necessary, to ensure maintenance standards are met.
• Responsible for ensuring accidents and injuries are appropriately documented by field staff.  May also assist in creation of modified duty agreements.  
• When City owned assets are damaged or destroyed, creates billing sheets to recover repair costs.

Budget and Asset Inventory Management

• Assists Operations Division Maintenance Supervisor in maintaining section budget. Monitors budget monthly to ensure expenditures and revenues are accounted for and corrects discrepancies immediately. Performs research for budget preparation and maintains records as assigned.
• Following the City’s purchasing policies, purchases materials and/or contracted services for the work of the section.
• Performs administrative functions, which includes inventory, operational reports, record-keeping and statistics, policy research and development, and special projects as assigned.
• Purchase, inventory and maintains sufficient emergency inventory repair parts as needed for assigned work section.

Other Duties Assigned

• Performs related work and or special projects as assigned.
• Responds to afterhours call-outs as needed.  May perform standby duties on rotational basis.

A High School Diploma or equivalent AND three (3) years of progressively responsible work experience in the technical work of the assigned section which includes maintenance, construction, or grounds care, and heavy equipment operations. Must also have at least one (1) year of work experience which demonstrates the ability to plan, lead, and assume responsibility in work situations which may have been obtained current.

*May have a combination of experience, education, and training that would provide the level of knowledge and ability required.

SPECIAL REQUIREMENTS OR LICENSE(S):

• Must pass a thorough background investigation and a pre-employment physical, including drug testing, to determine the ability to perform the essential functions of the position.
• Must maintain a level of physical and mental fitness necessary to perform the essential functions of the position.
• Must be attentive to job safety considerations and follows all required safety policies, procedures, and techniques.
• Must have a valid Washington state driver license OR must be obtained within 30 days of hire, and a driving record acceptable to the City and the City's insurance carrier.
• Verification of identity and United States work authorization must be complete as required by the Immigration Reform and Control Act.
• Must have or the ability to obtain a commercial driver license endorsement Class A, with air brake and tank endorsement within 12 months of hire.
• Must have a valid flagging certification and first aid/CPR training and certification OR obtain within 12 months of hire.
• Additional specialized certification may be required for assignment in the Water, Wastewater, Transportation or Parks sections relating to the requirements for divisional operations OR due to new and/or changing regulations or technology.

PREFERRED QUALIFICATION: (we can use this section to add in specific experience, projects, duties, etc. OR use the supplemental questions section)Knowledge of:

• Principles and practices of effective supervision and performance.
• Assigned section’s responsibilities; such as water, wastewater, streets, stormwater, grounds and facilities construction, installation, maintenance, and repair procedures and techniques.
• Construction, inspections, repair and maintenance practices, and related code and development guideline standards.
• Work hazards and demonstrated "safety consciousness" and intent to comply with pertinent safety regulations, standards, and guidelines.

 
Skill in:

• Providing excellent customer service and a helpful attitude towards the citizens of Lacey.
• Warmly greeting the public and clearly conveying a sincere willingness to be of service and/or be open to resolving the situation at hand. Clearly explaining self or answering when necessary. Taking the time to ensure message is easily understood. Closing all contacts courteously and appropriately.
• Proficiently operating all equipment associated to the division section assigned, including routine computer work such as data entry, word processing, and entry and retrieval of data in the City's work order system as trained and assigned.
• Looking for opportunities to build trust and be helpful.  
• Demonstrating a willingness to explain reasons behind the work; following up on answers; researching more data if needed; demonstrating a willingness to negotiate schedule to accommodate another's needs, and to use both good verbal and non-verbal behavior to show an open and accepting attitude.
• Portraying an image of knowledge, confidence, professionalism, fairness, and caring. 
• Maintaining a clean and professional appearance. 
• Conveying a positive and professional image of the Public Works Operations Division.

Ability to:

• Uphold and model the City of Lacey Operations Values of Safety, Teamwork, Service, Professionalism, Trust, Humility, and Accountability.
• Read and interpret plans, visualize the proposed construction and how it will affect operations, and using own initiative troubleshoot any operational or system problems.
• Diplomatically pursue changes and/or improvements to plans.
• Inspect work of contractors and ensure quality, cost-effective results.
• Proficiently use computer software programs applicable to department; database and statistical spreadsheet programs, utility and system mapping software, inventory, budgeting, and purchasing software, etc.
• Demonstrate considerable initiative and judgment in directing emergency repairs and large maintenance and/or construction projects.
• Be cost conscious and estimate maintenance, project, and repair costs accurately with no wasted or over ordering of supplies and materials.
• Lead, train and direct maintenance support staff and effectively coordinate assigned projects.
• Evaluate maintenance work for conformance to standards.
• Effectively schedule labor, equipment, and materials for timely completion of projects.
• Proficiently perform and train others in the maintenance and repairs duties and equipment operation tasks associated with divisional work.
• Demonstrate a conscientious work ethic, performing duties efficiently and effectively on a consistent basis. 
• Perform strenuous physical activity required to perform the essential duties of the position.
• Work in the field in all weather conditions and over rough terrain.
• Perform work as needed in the field to assist crews.

WORKING CONDITIONS: 

WORK ENVIRONMENT:

PHYSICAL ABILITIES: 

• Perform strenuous physical labor associated with the essential duties of the position.
• Work in the field in all weather conditions and over rough terrain.
• Lifting, pushing, pulling, and carrying objects up to fifty (50) lbs. Some assistance is available to mitigate the heaviest lifting.
• Bending, kneeling/crouching, reaching, climbing and crawling.
• Operating heavy equipment, as well as electric, gas, and various hand tools.
• Grasp and hold and effectively use assigned personal protective equipment and tools for the position.
• Operate and understand a computer keyboard and basic computer programs such as windows, MS office, email, printers, and other office equipment.
• Operate and use assigned personal protective equipment and tools for the position.
• Sitting or otherwise remaining stationary for extended periods of time.