- Location
- Santa Maria, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Health Center
- Source
- Lever
Description
Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.
PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.
JOB SUMMARY:
Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.
Schedule: 40 hrs/week
Essential Functions
- Greet patients, make appointments, prepare and assemble patient information, process lab results.
- Enter patient information as part of EHR in NextGen.
- Maintain patient records, checking for completeness, errors, signatures.
- Complete related financial paperwork for clients.
- Copy/transfer medical information/charts as needed and per PPCCC guidelines.
- Assist with prescription refill visits.
- Comply with infection control, safety and emergency guidelines.
- Perform such other duties as may be assigned by supervisor.
- Follow all mandated reporting PPCCC policies.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Medical Assistant Certificate is required
- Excellent written and verbal communications.
- Excellent computer skills, experience with Electronic Health Care systems preferred.
- Ability to relate to diverse communities,
- Accuracy and attention to detail.
- Work independently and as a team member.
- Availability to work flexible hours, as required.
LANGUAGE SKILLS:
English-Spanish-Mixteco trilingual skills are desirable.
EDUCATION and/or EXPERIENCE:
- Medical Assistant Certificate.
- One (1) year proven Customer Service experience/health care background preferred.
Skills
EHRCustomer Service