Clinical Director, Emergency Department & Critical Care

Job Category: Leadership

Hospital Location: Newmarket ON

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $84.67 - $100.64

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

We are excited to announce an opening for the Clinical Director, Emergency Department & Critical Care!

Reporting to the Executive Vice President, Chief Operating Officer and Regional Vice President, Cancer Services (Central), the successful candidate will provide strategic and operational leadership for one of Ontario's busiest and most dynamic Emergency Department and Critical Care.

This role is responsible for all aspects of emergency care & critical care delivery, including operational planning, people leadership, financial stewardship, quality improvement, education, innovation, and research.

As a key member of our leadership team, you will inspire excellence, champion transformational change, and foster meaningful partnerships across the organization and broader healthcare system. You will play a pivotal role in advancing emergency & critical care, improving patient outcomes, and creating an exceptional experience for patients, families, physicians, staff, and learners.

What You'll Be Doing

 

• Serve as an inspiring leader and role model, exemplifying Southlake's values, leadership competencies, and commitment to people-centred care.
• Collaborate with the Executive Leadership Team, Directors, Managers, Physician Leaders, Clinical Chiefs, Division Heads, and team members to advance the strategic vision and goals of the Emergency Department and Critical Care.
• Lead the development and execution of innovative strategies that enhance patient flow, quality outcomes, operational performance, and patient experience.
• Translate organizational priorities into actionable departmental plans that drive measurable results and continuous improvement.
• Establish priorities and allocate resources effectively to meet current demands and future healthcare needs.
• Champion evidence-based practices, quality improvement methodologies, systems thinking, innovation, and change management initiatives.
• Foster strong partnerships with regional healthcare providers, EMS services, Ontario Health, the Ontario Hospital Association, the Ministry of Health, and other key stakeholders to advance portfolio care delivery.
• Monitor and improve clinical, operational, quality, and patient experience indicators while ensuring accountability for outcomes.
• Promote a culture of safety, quality, transparency, and continuous learning.
• Lead transformational initiatives that support evolving provincial and regional portfolio care priorities.
• Ensure patient- and family-centred care principles are embedded into every decision, policy, and strategic direction.
• Build and sustain a collaborative interprofessional environment that values respect, inclusion, professional development, education, and research.
• Recruit, mentor, coach, and develop high-performing leaders and team members while supporting staff engagement, wellness, and retention.
• Foster a workplace culture where innovation, recognition, and continuous improvement thrive.
• Support partnerships with academic institutions and healthcare organizations to strengthen learning opportunities, research activities, and future workforce development.

What You Bring

 

• Successful completion of a Baccalaureate Degree in Nursing or another health-related discipline from an accredited educational institution.
• Master's Degree in a health-related discipline, healthcare administration, business administration, or a related field preferred.
• Current registration and membership in good standing with a regulated health professional college, where applicable.
• Minimum of five (5) years of progressive leadership experience within a complex healthcare environment, preferably in acute care services.
• Demonstrated success leading large, interdisciplinary clinical teams in a unionized setting.
• Exceptional ability to build strong relationships and partnerships across clinical, operational, academic, and community sectors.
• Proven experience leading transformational change, quality improvement initiatives, and organizational priorities to successful outcomes.
• Strong financial and operational management expertise, including experience managing significant operating budgets and resources.
• Excellent strategic thinking, problem-solving, communication, and decision-making abilities.
• Demonstrated commitment to equity, diversity, inclusion, belonging, and psychological safety.
• Passion for delivering exceptional care and advancing innovative models of service delivery.
• A collaborative and authentic leadership style that inspires trust, engagement, accountability, and high performance.
• Dedication to supporting employee well-being, professional growth, and the development of future healthcare leaders.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!