AA Assist Roadservice Contractor

Operate Your Own Business While Keeping New Zealand Moving

Turn Your Automotive Expertise into a Successful Independent Business

Are you an experienced automotive technician, mechanic, roadside service provider, fleet maintenance specialist, or business owner looking for the next stage of your career?

We're seeking commercially minded contractors who can combine strong technical capability with excellent customer service to deliver professional roadside assistance services in the Auckland urban area.

This is more than just a mechanical role. It's an opportunity to operate and grow your own independent service business while being supported by New Zealand's most awarded roadside assistance networks.

If you enjoy solving problems, helping people, working independently and taking ownership of business performance, we'd like to hear from you.

About the Opportunity

As an AA Assist Roadservice Contractor, you'll provide roadside assistance to members and customers experiencing automotive vehicle and battery-related breakdowns and mobility issues.

You will be responsible for managing your own business operations while delivering a high standard of professional roadside support, including:

• Battery testing and replacement
• Vehicle diagnostics and fault finding
• Breakdown assistance and roadside repairs
• Tyre changes and wheel-related incidents
• Vehicle lockout assistance
• Fuel-related incidents
• Jump starts and charging support
• Customer service and incident resolution
• Safe and professional roadside operations

Every day presents a different challenge requiring technical expertise, sound judgement, problem-solving ability and exceptional customer care.

Who This Role Suits

This opportunity is ideally suited to people who have experience in:

Business Ownership & Self-Employment

• Operating a small business
• Trades-based contracting
• Mobile service operations
• Owner-driver businesses
• Franchise ownership
• Field service management
• Service delivery businesses

You understand what it takes to manage customers, control costs, maintain equipment, schedule work and operate a profitable business.

Automotive & Technical Backgrounds

• Qualified Automotive Technicians
• Automotive Electricians
• Heavy Vehicle Technicians
• Diesel Mechanics
• Fleet Maintenance Technicians
• Roadside Service Providers
• Mechanical Tradespeople
• Diagnostic Technicians

Transferable technical skills and practical problem-solving experience are highly valued.

What You'll Bring

Successful mobile breakdown contractors typically possess:

✅ Strong mechanical aptitude and fault-finding ability

✅ A customer-first mindset

✅ Confidence working independently and making decisions under pressure

✅ Safe operating practices and high personal standards

✅ Strong time management and organisational skills

✅ The ability to manage workload, finances and business performance

✅ Professional communication skills

✅ A commitment to delivering exceptional member and customer experiences

Why Consider This Opportunity?

Build Your Own Business

Operate your own independent contracting business while accessing a steady flow of work.

Diverse and Challenging Work

No two breakdowns are the same. Every day provides new technical and customer service challenges.

Make a Genuine Difference

You will assist people during stressful and often unexpected situations, providing solutions when they need them most.

Leverage Your Skills

Use your automotive knowledge, diagnostic capability and practical experience in a role that rewards initiative, resourcefulness and professionalism.

Work Independently

Enjoy autonomy over your day while managing your own business operations and performance.

Be Recognised for Results

Your success is driven by the quality of service you provide, the relationships you build and the professionalism you bring to every interaction.

Preferred Qualifications and Experience

While not essential, preference may be given to applicants with:

• Automotive trade qualifications
• Automotive electrical qualifications
• Diagnostics and fault-finding experience
• Mobile service experience
• Roadside assistance experience
• Small business ownership experience
• Customer service and service delivery experience
• Experience operating as a contractor or self-employed tradesperson

Are You Ready?

If you're looking for an opportunity that combines technical expertise, customer service, operational excellence and business ownership, we want to hear from you.

Bring your automotive knowledge, entrepreneurial mindset and commitment to exceptional service and build a rewarding business helping our members across New Zealand.

Apply today and take the next step toward operating a successful roadside assistance business.