HOA Manager

Location: Oxford, MS
Compensation: Competitive Salary, DOE
Schedule: Full-Time | In-Office

Service Specialists recruiting agency is partnering with a well-established property and community management organization in Oxford, MS, to identify a highly organized, proactive, and personable HOA Manager to oversee daily operations, homeowner relations, vendor coordination, and community maintenance.

This is an excellent opportunity for a motivated professional who enjoys working with people, solving problems, managing multiple priorities, and taking ownership of day-to-day operations. The ideal candidate is a natural relationship builder with strong organizational skills, sound judgment, and the ability to navigate challenging situations with professionalism and confidence.

Reporting directly to the Head of Operations, this individual will play an integral role in maintaining community standards, improving operational efficiencies, and ensuring an exceptional experience for homeowners and residents.

Community & Homeowner Relations

• Serve as a primary point of contact for homeowners, residents, and community stakeholders.
• Respond to inquiries, resolve concerns, and manage disputes with professionalism and discretion.
• Communicate and consistently enforce community guidelines, covenants, and HOA policies.
• Build positive relationships while balancing homeowner expectations with community standards.

Operations & Administration

• Oversee daily community operations, ensuring efficiency, organization, and responsiveness.
• Develop and improve administrative processes, tracking systems, and operational procedures.
• Maintain accurate community records, financial documentation, and compliance reports.
• Assist with budget tracking, HOA assessments, and operational expenses.
• Provide regular updates and reporting to leadership.

Vendor & Project Management

• Coordinate maintenance, landscaping, repairs, and community improvement projects.
• Identify and manage qualified vendors, contractors, and service providers.
• Obtain bids, negotiate pricing, and oversee project budgets and timelines.
• Monitor vendor performance and ensure projects meet established quality standards.

Property & Field Management

• Conduct regular on-site inspections to identify maintenance needs and ensure compliance with community standards.
• Coordinate field personnel, landscaping crews, and maintenance providers.
• Respond promptly to urgent property issues and coordinate appropriate solutions.
• Ensure common areas and community amenities are maintained to a high standard.

Qualifications

• 3+ years of experience in property management, HOA management, operations, office management, or a related field preferred.
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities simultaneously.
• Exceptional interpersonal communication, customer service, and conflict-resolution abilities.
• Experience coordinating vendors, managing projects, or overseeing operational processes.
• Working knowledge of budgets, financial tracking, and administrative systems.
• Comfortable using technology and learning new software platforms.
• Self-motivated, detail-oriented, dependable, and comfortable working independently.
• Professional demeanor with the ability to remain calm and solutions-focused in challenging situations.
• Willingness to divide time between office responsibilities and on-site community visits.
• HOA-specific certifications (CMCA or AMS) are a plus but not required.

Candidates with transferable experience in office management, hospitality, customer service leadership, or business operations are encouraged to apply.

For purposes of confidentiality, you can apply by emailing your resume to [email protected]