Logistics Team Member -Full, Part, Seasonal

This role supports Cocoa Dolce’s systems, principles, and culture by protecting product quality through shipping and receiving. The Logistics Team Member packs, labels, and ships orders to company, client, and guest standards, keeps inventory transactions accurate, and assists with lounge deliveries, fulfillment, and inventory projects. The position follows sanitation, OSHA, and FDA requirements, reports product or inventory issues to management, and assists Packaging and Production as needed.

Position Title: Logistics Team Member

Department: Logistics

Classification: Non-exempt

Supervisor Title: Logistics Managment

Direct Reports: None

ESSENTIAL RESPONSIBILITIES/JOB TASKS:

• Accurately prepare, package, and label products for shipment according to customer requirements and order information

• Complete system transactions that keep inventory accurate (delivery reports, order fulfillment, inbound shipments, and related records)

• Assist with delivery of product to local lounges as needed

• Support order fulfillment to meet daily, weekly, and monthly shipping goals

• Assist with inventory counts and project preparation

• Follow quality standards, company systems, procedures, and policies, including OSHA, FDA, and other applicable regulations

• Maintain cleanliness and organization of the shipping area and follow proper sanitary practices

• Communicate promptly with management, including reporting inventory discrepancies or product-quality issues

• Assist Packaging and Production as needed

GUEST SERVICE/INTERACTION: Daily face-to-face, phone and email interaction with other staff throughout the organization. Frequent face-to-face interaction with management to exchange information and complete work tasks.

EDUCATION:

High School diploma or GED, preferred

SKILLS:

• Ability to use shipping tools
• Ability to work at a fast pace
• Adaptability and flexibility
• Attention to detail and accuracy
• Customer service orientation
• Interpersonal skills
• Knowledge of relevant computer applications
• Numeric, oral and written language applications
• Problem analysis and problem-solving
• Punctuality and Reliability
• Stress Tolerance

EXPERIENCE:

• At least 16 years of age
• Previous shipping and receiving experience, preferred

LICENSE/CERTIFICATION:

• Drivers license, required
• Adequate driving record, preferred
• Food handlers course, recommended

PHYSICAL:

• Requires regular bending, stooping and twisting, and the ability to lift 50 pounds on a regular basis. Must be able to stand for long periods of time and work in close quarters with others.
• Must be able to visualize the computer screen and perform data entry.

WORK ENVIRONMENT:

• Standing and moving about is required up to 100% of the time
• Requires the ability to work weekends, evenings, and holidays
• Requires the flexibility to work extending hours or shifts for peak seasons

Founded in Wichita, Kansas in 2005, Cocoa Dolce quickly established a reputation for serving beautiful chocolates and confections. Today, under the ownership of the Voegeli family, Cocoa Dolce continues our innovative and creative approach to chocolate-making as a world-class chocolatier and sweet lounge. Our collaborative approach and taste for adventure shines through in our artisanal chocolates, pastries, macarons, and gelato, thoughtfully paired with espresso, wine and spirits. We’re driven by a genuine enjoyment of the art of chocolate-making, and a down-to-earth love of creating daily moments of joy.