- Location
- Yate, England, United Kingdom · published · Trafford Park, Trafford, United Kingdom
- Type
- Full-time
- Department
- Operations
- Source
- Workable
Description
Role Purpose
The HGV Driver / Installation Operative is responsible for the safe transportation, delivery, positioning, and installation of vending machines and associated equipment at customer locations throughout the UK.
The role requires Class 1 and/or Class 2 driving duties combined with manual handling, customer-facing responsibilities, and installation support. As the first point of contact on-site, the successful candidate will represent the company professionally, ensuring excellent customer service and a positive customer experience throughout the delivery and installation process.
Key Responsibilities
Transport & Delivery
- Safely operate Class 1 and Class 2 vehicles in accordance with company policies and road transport legislation.
- Conduct daily vehicle checks and report any defects promptly.
- Ensure all deliveries are completed safely, efficiently, and on schedule.
- Secure loads correctly and ensure equipment is transported without damage.
- Maintain accurate delivery documentation and records.
Installation & Manual Handling
- Deliver, manoeuvre, position, and assist with the installation of vending machines and related equipment.
- Carry out manual handling activities safely in line with company procedures and risk assessments.
- Use specialist handling equipment where required.
- Assist with machine positioning, unloading, and site set-up activities.
- Ensure installations are completed to customer requirements and company standards.
Customer Service
- Act as the primary company representative on customer sites.
- Build positive relationships with customers and site contacts.
- Communicate professionally and courteously at all times.
- Provide updates to customers regarding delivery and installation progress.
- Escalate any customer concerns or site issues to management promptly.
Health, Safety & Compliance
- Comply with all road transport legislation, including Drivers' Hours, Working Time Directive, and tachograph regulations.
- Follow all company health and safety procedures.
- Complete site risk assessments where required.
- Wear appropriate PPE and maintain safe working practices.
- Report accidents, incidents, near misses, or damage immediately.
Operational Support
- Support route planning and scheduling activities.
- Work closely with transport, operations, and installation teams.
- Assist with collection, relocation, and removal of vending machines as required.
- Maintain company equipment and vehicles in a clean and serviceable condition.
- Undertake additional operational duties as reasonably required.
Benefits
25 days annual leave plus bank holidaysLife assurance equivalent to 2x your annual salaryFive weeks of occupational paid sick leaveFree parking at our Head Office and depot locationsComplimentary tea and coffee at our officesStrong leadership and a collaborative working environmentEmployee recognition schemes to celebrate success and achievementMental health and wellbeing support, including access to Mental Health First AidersThe opportunity to work for an international market leader with well-known global brands