- Salary
- $85k – $90k
- Location
- Grandville, MI
- Seniority
- Director
- Source
- Paylocity
Description
Description
Join a mission-driven organization where your work makes a difference every day.
At Goodwill our mission is Changing Lives and Communities Through the Power of Work. Our E-Commerce team plays a vital role in this mission—turning donated goods into meaningful impact through innovative digital channels.
We’re looking for a Director of E-Commerce who is excited about blending strategy, technology, and purpose. This is a unique opportunity to lead a growing online business while working alongside a collaborative, passionate team dedicated to doing good.
________________________________________
Why You’ll Love This Role
- Being part of a mission-driven organization making a real difference in people’s lives
- Lead and shape a dynamic, fast-growing E-Commerce operation
- Work with a supportive, collaborative team that values innovation and impact
- Bring creativity and strategy to a space where every sale supports a greater purpose
________________________________________
What You’ll Do
- Lead and oversee all aspects of the E-Commerce department, including business planning, content strategy, customer experience, web analytics, and supporting technologies
- Drive E-Commerce initiatives end-to-end, acting as a project manager to evaluate, prioritize, develop, implement, and test new ideas
- Partner cross-functionally to develop and execute strategic and tactical business plans that support overall E-Commerce growth
- Leverage data and analytics to measure performance, generate insights, and guide decision-making across the organization
- Identify and pursue new opportunities to expand and innovate beyond current E-Commerce practices
- Manage financial performance, including P&L ownership, budgeting, and forecasting
- Lead, coach, and develop a high-performing team, setting clear goals and fostering accountability and growth
- Collaborate with retail leadership to align inventory, merchandising, and omnichannel strategies
- Leads with curiosity by staying informed on emerging technologies and artificial intelligence advancements. Evaluates and integrates appropriate innovations to drive efficiency, enhance performance, and support organizational strategy and outcomes.
- Support a culture aligned with Goodwill’s values, including reliability, teamwork, and commitment to mission
________________________________________
Benefits Overview
- Full-time employees will receive up to 20 paid vacation days in the first year
- Additional paid holidays vary by position and department
- Dental, Vision, Life, Disability, and Accidental insurances available
- Medical insurance available to full-time employees
- 401(k) plan with employer match after six months
- Professional development and personal support services
- One-on-one coaching to reach career and educational goals
- Tuition reimbursement
- 20% employee discount at the Greater Grand Rapids retail stores
Join Us
If you’re passionate about E-Commerce innovation, collaborative leadership, and using your skills to make a difference, we’d love to hear from you.
Requirements
What You Bring
- Strong knowledge of E-Commerce platforms, technologies, and analytics
- Proven analytical mindset, with the ability to interpret data, test results, and translate insights into action
- Demonstrated business judgment and decision-making skills, with the ability to prioritize high-impact initiatives
- Experience in E-Commerce (5+ years preferred); bachelor’s degree preferred
- Ability to adapt and thrive in a dynamic environment
- A leadership style that fosters an inclusive, equitable, and high-performing team culture
- Passion for connecting your work to a greater mission and community impact
