- Location
- Port Royal, Jamaica
- Workplace
- Onsite
- Type
- Full-time
- Department
- Aviation
- Seniority
- Entry
- Industry
- Aviation
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- UKG
Overview
As a Customer Service Agent at Eulen Aviation, you'll perform various duties involving guest contact and delivering high standards of service in an airport airline environment. Key responsibilities include assisting guests with airfare quotes, schedules, reservations, ticketing, baggage handling, flight check-in, resolving complex travel itineraries, and passport/visa handling. Must be able to communicate well one-on-one while maximizing guest satisfaction, read and interpret reference materials, and maintain professional appearance per company grooming/uniform policy. Requires excellent communication skills, strong organizational abilities, and the physical capability to stand, lift, bend, push, and pull for extended periods.