- Location
- Hayward, CA
- Department
- Field Service
- Experience
- 2+ years
- Source
- Greenhouse
Description
As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.
Responsibilities:
- Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
- Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
- Follow correct repair order documentation procedures, i.e. The Three C's
- Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
- Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
- Ability to demonstrate and teach learned technical skills/knowledge with others
- Demonstrate attention to detail and passion for creating positive client experiences
- Ability to work remotely and support mobile service team as needed
- Other duties as assigned
Qualifications:
- 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
- Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
- Customer facing experience exhibiting excellent written and verbal communication skills
- Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
- EPA 609 Certification
- Willingness to complete Lucid provided CPR training post hire
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Preferred Qualifications:
- ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
- Experience in luxury automobile repair environments
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
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