- Location
- Grande Prairie, Alberta, Canada
- Workplace
- Onsite
- Type
- Full-time
- Department
- 480 Customer Service
- Seniority
- Mid
- Experience
- 2+ years
- Industry
- Telecommunications
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- BambooHR
Overview
As a Customer Service Representative, you will engage with residential and business customers to provide solutions related to product knowledge, billing, collections, and technical support. You'll troubleshoot tier 1 issues, guide customers through service upgrades, and handle account management. The role requires excellent communication, problem-solving skills, and the ability to work in a fast-paced environment. We offer competitive wages, commission-based compensation, and opportunities for growth.
Skills
CRM System
Benefits
Competitive wagesCommission-based compensationOpportunities to learn and grow
Languages
English
Shift
EveningWeekend
About Canadian Fiber Optics Corp.
Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide by bringing best-in-class broadband internet to rural and underserved markets.
