- Location
- Thane, Maharashtra, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Entry
- Experience
- 1+ years
- Education
- High School
- Industry
- Business Process Management
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Oracle Cloud
Overview
As a Customer Care Executive, you will be the primary point of contact for customers, managing inquiries and complaints through various communication channels. You'll provide accurate product and service information, ensure customer satisfaction, and maintain detailed records of interactions. The role requires excellent communication skills, problem-solving abilities, and proficiency with CRM systems in a high-volume environment.
Skills
CRM systemsComputers
Licenses & Certifications
Relevant customer service certifications (preferred)
Languages
English
About Digitide Solutions Limited
Digitide Solutions Limited is a company with a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, delivering transformative solutions through AI-led digital solutions, smart business processes, and deep industry expertise.
