Director of Catering Operations

An elite, high-volume culinary brand and premier catering group is seeking a visionary Director of Catering Operations to spearhead its high-volume catering division. Based in the KC Metro, this group is renowned for crafting remarkable, customized guest experiences ranging from casual off-premise drop-offs to upscale sit-down events. They are experiencing an unprecedented surge in demand, consistently seeing year-over-year revenue growth. For an accomplished operations leader, this position offers an extraordinary opportunity to join an industry-leading, multi-million-dollar infrastructure, steer a large, dedicated logistics and banquet workforce, and pave the path to future promotion.

Living and working in Overland Park offers an exceptional quality of life, combining top-tier suburban amenities, nationally ranked schools, and an energetic local culinary scene with seamless, immediate access to the rich cultural and professional landscape of greater Kansas City. This high-level role provides the autonomy to fundamentally shape organizational policies, modernize procedures, and execute a high-growth strategic vision backed by robust corporate resources.

Position Responsibilities

• Strategic Leadership & Revenue Growth: Help guide and evolve catering operations capable of scaling capacity and further developing a cohesive team
• Team Management & Culture: Directly manage and mentor a core leadership team of 6 direct reports and 80+ team members
• Field Execution & Quality Assurance: Maintain comprehensive technical mastery over all day-to-day food, beverage, and service systems, actively supporting teams in the field by personally directing execution at major events
• Financial Accountability: Manage comprehensive operational budgets across labor, supplies, fleet vehicle maintenance, and facility needs to maximize catering profitability
• Process & Infrastructure Innovation: Standardize and upgrade organizational workflows, establish robust internal systems for equipment, rental logistics, and linen management, and leverage data-driven KPIs to report on monthly operational success to senior leadership.
• Cross-Functional Collaboration: Partner directly with the Sales Team to seamlessly transition sold Banquet Event Orders (BEOs) into operations, resolve disputes proactively, and utilize guest feedback data to continuously elevate satisfaction metrics.

Position Requirements

• Proven Leadership & Scale: Extensive track record managing large-scale, high-volume catering operations of 7mil+, demonstrating superior technical command over highly dynamic environments
• Off-Premise Expertise: Substantial experience managing complex off-premise logistics, including large-scale drop-offs and large, full-service events
• Food & Service Proficiency: At least 3 years of comprehensive Front-of-House and/or Back-of-House management experience in high-volume settings, coupled with fundamental structural proficiency in bartending, kitchen operations, and cost control systems
• Compliance & Credentials: Possess a valid ServSafe certification and successfully fulfill all standard background screening parameters.
• Core Competencies: Outstanding strategic thinking and problem-solving capabilities, an innate ability to lead through rapid change with humility and clarity, and a strong dedication to ethical, values-driven management

Compensation Package Details

• Base Salary: $100,000 to $120,000 annually, commensurate with experience
• Performance Bonus: Uncapped bonus potential, paid quarterly
• Health & Wellness Benefits: Comprehensive medical, dental and vision plans, corporate wellness programming, and employer-provided life insurance.
• Retirement Planning: 401k available with company match
• Additional Executive Perks: Quarterly restaurant spending allowance, cell phone stipend, uniform/apparel allowance, and complimentary daily shift meals.
• Relocation Assistance: Comprehensive relocation support package available for out-of-market talent, capped up to $15,000 (subject to standard repayment timeline agreements)

To apply for this Director of Catering Operations opening, please submit a professional resume.

Only qualified candidates will be contacted.