- Salary
- $30+
- Location
- Support Center, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Ready to Love Your Job?
Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!
Why This Role Rocks
This role is all about protecting people, property, and peace of mind. As Support Center Security, you’ll play a key part in keeping the Paragon buildings, parking areas, and off‑campus events safe and secure. You’ll work closely with Loss Prevention, Reception, and Support Center teams to maintain a welcoming yet secure environment where employees and guests feel comfortable and protected.
If you have a law enforcement background and take pride in being proactive, observant, and service‑oriented, this role offers meaningful responsibility in a professional, team‑focused environment.
*This is an on-site position at the Texas Roadhouse Support Center located in Louisville, Kentucky.
What’s On Your Plate
Maintain security for Paragon I & II buildings and surrounding parking lots
Provide security coverage for off‑campus properties and special events
Monitor security cameras from the front security desk
Conduct routine patrols on foot and/or by vehicle
Identify and respond to security concerns or potential threats
Provide security support for special Support Center functions
Assist the Reception team with guest or employee needs in the lobby
Partner with Loss Prevention and Security leadership on daily operations
Your Recipe for Success (Required Experience)
Kentucky Law Enforcement Certification
Active or retired Law Enforcement Officer, must be in good standing
LEOSA and/or CCDW certification current or able to obtain within 90 days
Working knowledge of Microsoft Word, Excel, Outlook, and other Microsoft products
Strong situational awareness, professionalism, and communication skills
Why You'll Love Your Job
As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer:
Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
Generous time off including vacation, parental, donor, and bereavement leave
Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
Convenience services like car detailing, dry cleaning, and even spray tans
Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals
Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
