Senior Product Manager

Job Description:

Position Overview

The primary responsibility of the Senior Product Manager is to lead in the development of our casino management systems from the ground up.

The Senior Product Manager will work closely with stakeholders, development teams, and users, owning end-to-end product management processes, including the development of clear user stories, product specifications, regulatory documentation, and roadmaps.  The Senior Product Manager will define product vision, and prioritize features, ensuring the implementation of modern technologies and best practices. 

All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.’s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Essential Duties & Responsibilities

• Product Strategy & Roadmap: Partner with stakeholders to define and execute product vision and roadmap, prioritizing features by business value, user impact, and technical feasibility.

• Requirements & Documentation: Translate high-level requirements into clear user stories, PRDs, product specifications, and regulatory documentation.

• Execution & Delivery: Manage and prioritize product backlog; support Agile rituals (sprint planning, stand ups, sprint reviews); track KPIs and drive releases.

• Cross-Functional Collaboration: Work closely with engineering, QA, UI/UX, operations, and business teams to ensure alignment and timely delivery.

• Regulatory Compliance: Ensure product features and processes meet relevant regulations and standards.

• User-Centered Design: Advocate for usability and user experience; incorporate user feedback, and iterate using data-driven insights.

• Industry Insight: Maintain awareness of casino industry trends and competitor offerings; apply insights to product direction.

• AI-Powered Automation & Insights: Use AI to automate routine product tasks – summarize user research, generate user stories and acceptance criteria, create release notes and test-case suggestions, and surface data-driven insights for continuous improvement.

• Perform job duties in a safe manner.

• Attend work as scheduled on a consistent and regular basis.

• Perform other related duties as assigned.

Minimum Qualifications

• At least 21 years of age.

• Proof of authorization to work in the United States.

• Bachelor’s degree or equivalent experience required.

• Must be able to obtain and maintain any certification or license, as required by law or policy. 

• 5+ years of experience as a Product Manager or similar role in the gaming industry. 

• Proven AI fluency: Demonstrated experience using AI/ML tools to prioritize, automate, and generate product artifacts (user stories, specs, summaries).Knowledge of API and integration.

• Familiarity with Data, analytics and insights.

• Proficiency with product tools (Jira, Confluence, Figma).

• Basic understanding of security and application architecture.

• Knowledge of customer/Loyalty systems, casino systems, and/or Hospitality industry.

• Understanding of data privacy considerations and applicable regulatory concerns.

• Familiarity with casino operations, reporting, and loyalty program mechanics.

• Demonstrated experience in road mapping & prioritization (value vs. effort, OKRs).

• Agile delivery experience (Scrum, Kanban); proven ability to write crisp user stories and acceptance criteria.

• Demonstrated experience in driving product strategy, market and competitive analysis, and experiment design.

• Experience with KPI definition and measurement, A/B testing, and continuous delivery practices.

• Clear written and verbal communication with cross-functional teams and executives.

• Analytical mindset with a strong focus on problem-solving and critical thinking. 

• Empathy for users, collaboration, and conflict resolution.

• Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.

Preferred Qualifications

• Technical credibility (former engineer or deep technical collaboration experience).

• Existing industry relationships or vendor familiarity in the hospitality / gaming space.

Physical Requirements

Must be able to:

• Physically access assigned workspace areas with or without reasonable accommodation.

• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.

• Utilize laptop and standard keyboard to perform essential functions of the job.