Title Administrator

Dealership:

DFC Title Administrator I

The DFC Title Administrator I is responsible for all aspects of missing and incoming titles, and title maintenance, as it pertains to Driveway Finance Corporation.

The DFC Title Administrator I reports to the DFC Loan Services Supervisor.

Responsibilities

• Monitor funded loans and communicate with Lithia dealerships to obtain status updates on outstanding titles
• Actively proof seek lien perfection and secure vehicle titles
• Maintain positive and professional communications with customers, DMV, and dealership personnel
• Accurately log and process all incoming electronic and paper titles
• File paper titles correctly in fire safes
• Communicate title errors to dealership and coordinate correction of title
• Work with state DMVs to obtain replacements for lost or damaged titles
• Fulfill requests for title copy and assist customers in state-to-state title transfer process
• Accurately document all actions and communications pertaining to the vehicle title in loan management system
• Title audits, projects, and other duties as assigned

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication
• PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
• Previous experience in office/administration, customer service, or auto title/DMV related work preferred

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, manages time and workload, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

We offer a comprehensive benefits package designed to support you and your family, including:   

• Pay $18-$20/hr
• Medical, Dental and Vision Plans  
• Paid Holidays & PTO  
• Short and Long-Term Disability  
• Paid Life Insurance  
• 401(k) Retirement Plan  
• Employee Stock Purchase Plan  
• Lithia Learning Center  
• Vehicle Purchase Discounts  
• Wellness Programs   

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.