Billing & Collections Specialist- Italian speaker

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

Why this job is important

As a Billing & Collections Specialist – Italian Market, you play a critical role in supporting Kantar’s financial health and client relationships across the Quote to Cash (Q2C) cycle.

You will be responsible for managing both billing and collections activities, ensuring accurate invoicing, effective credit control, and timely cash collection. Working closely with internal stakeholders and third-party partners, you will help identify risks early, resolve issues efficiently, and improve financial processes across the business.

This role sits at the intersection of finance, data, and stakeholder management. Your work directly contributes to cash flow, compliance, and delivering a strong client experience.

What you’ll be doing

• Managing end-to-end billing activities, ensuring invoices are accurate, timely, and compliant
• Monitoring customer accounts and ageing reports to manage outstanding balances and credit risk
• Collaborating with internal teams and third-party partners to support billing execution and collections performance
• Resolving billing and payment disputes, identifying root causes and implementing preventative actions
• Analysing KPIs and preparing reporting to support visibility, control, and decision-making
• Ensuring compliance with Q2C policies, controls, and audit requirements
• Driving continuous improvement across billing and collections processes to enhance efficiency and standardisation

The ideal skills & experience

• Degree in Finance, Accounting, Business Administration, or a related field
• Experience in Billing, Collections, Credit Control, or Order-to-Cash (Q2C) environments
• Strong understanding of billing processes, credit management, and compliance requirements
• Fluent in Italian and English
• Strong analytical skills with attention to detail and confidence working with financial data
• Excellent communication and stakeholder management skills
• Proactive, solutions-focused mindset with a continuous improvement approach
• Proficiency in Microsoft Office (especially Excel) and ERP systems

What’s in it for you

• Hybrid working with two to three days in the office
• Up to 25 days off, life leave, plus your birthday off and two days paid for volunteering
• Meal card and flexible benefits where you are allocated funds to spend on a variety of benefits such as transport cost, education related and more

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.