- Location
- Manila, Manulife Business Processing Services, Philippines
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Experience
- 5+ years
- Closing date
- Today
- Source
- Workday
Description
We’re looking for a Project Manager Director to join our Central Compliance team at MBPS. In this role, you are expected to lead the end-to-end implementation and onboarding of Compliance systems focusing on Financial Crimes, ensuring seamless integration with existing business processes. You will collaborate with cross-functional stakeholders, drive adherence to regulatory requirements, and deliver projects on time and within budget. Additionally, you will leverage your strong project management expertise and deep understanding of financial institution systems to ensure effective execution and continuous improvement of Compliance initiatives.
Position Responsibilities:
Establish and manage end-to-end project governance, planning, and execution—from initiation to closure—ensuring alignment on scope, timelines, resources, and deliverables.
Monitor project progress, risks, and issues, implementing mitigation strategies to ensure delivery within time, scope, and budget.
Lead stakeholder coordination across internal teams (compliance, IT, operations) and external partners, ensuring clear communication and expectation management.
Oversee system implementation, including configuration, integration, and testing (SIT/UAT), ensuring readiness for production deployment and compliance adherence.
Facilitate project meetings, document decisions and action items, and manage vendor governance (e.g., SoW preparation and reviews).
Develop training materials, conduct onboarding sessions, and provide ongoing support and documentation post-implementation.
Drive compliance, risk management, and continuous improvement by ensuring regulatory alignment and identifying opportunities to enhance processes and system capabilities.
Required Qualifications:
Bachelor’s degree in Business, Finance, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, CAMS) is a plus.
5+ years of experience in project management, with a focus on system implementation or compliance projects.
Strong understanding of business processes and systems in insurance, regulations, compliance requirements, and FC system functionalities.
Fluent English, very good communication and presentation. Capability to speak other Asian languages (e.g Mandarin/ Cantonese) is a plus
Preferred Qualifications:
Flexibility to work in a Global environment.
Self-starter, can implement assigned tasks with minimum supervision.
Ability to negotiate with different stakeholders, Regional Office, Global teams on various topics related to project governance.
Hands-on in preparing/reviewing good quality project status and financial documents.
Detailed and hands-on in creating project documents (incl. financial aspects).
Excellent presentation, communication and interpersonal skill.
Faster learner and growth mindset to keep innovating improved ways in managing project / financial governance.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
