Sr. HR Systems Analyst

Responsibilities

Position Responsibilities

• Monitor the ticketing system queue for all RH and RFM inquiries, complete basic troubleshooting, gather pertinent information, and resolve or escalate all tickets as needed. This includes partnering with cross-functional teams to lead change initiatives, ensuring stakeholder alignment and effective execution
• Provide Tier I technical support for HR systems including, but not limited to, researching and resolving RH and RFM specific problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
• Recommend best practices including process/customer service improvements, innovative solutions, policy changes, and initiatives to automate and streamline system analysis, data integration, and reporting capabilities
• Assist in development of standard reports for ongoing RH and RFM HR team needs for yearly processes
• Develop Standard Operating Procedures, User Instructions, and process documentation
• Keep current with technology trends while continuously increasing both HR and HRIS knowledge
• Travel up to 10%
• Other projects or duties as assigned

Qualifications

Required Skills and Experience:

• Bachelor’s Degree with 4 to 6 years of related experience or High School Diploma/General Education Degree (GED) and 7 to 9 plus years of specific experience

Preferred Skills and Experience:

• Master’s Degree

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.