Veterinary Regional Manager - Central Florida

Regional Manager – Veterinary Innovative Partners

Central Florida Region | 40–60% Travel

About the Role

As our Regional Manager, you'll lead approximately five veterinary hospitals throughout the Central Florida market. This field-based leadership role requires 40–60% travel throughout the region, with the opportunity to support additional markets as VIP continues to grow. You'll partner closely with Practice Managers, Medical Directors, and hospital teams to drive operational excellence while preserving the unique culture of each hospital.

This position reports directly to our CEO, offering exceptional visibility, executive mentorship, and the opportunity to help shape the continued growth of Veterinary Innovative Partners.

Who is VIP?

Veterinary Innovative Partners (VIP) was founded by four veterinarians who shared a simple vision — to be the most caring place for pets, pet parents, and pet care providers. As a veterinarian-owned-and-operated family of boutique hospitals, our mission is clear: to provide our clients, their pets, and our Team Members with the kind of personalized care that is achieved and sustained through the right balance of centralized support and hospital-level autonomy.

Join us at VIP, where compassion, expertise, and genuine care meet to create a truly exceptional veterinary experience for all. Together, we are shaping the future of pet care, one paw at a time.

Key Responsibilities

As Regional Manager, you'll serve as the operational leader for your region, partnering with hospital leadership to develop high-performing teams, deliver exceptional patient and client experiences, and achieve strong business results.

Leadership & Team Development

• Coach, mentor, and develop Practice Managers and hospital leaders through regular one-on-one meetings and performance coaching.
• Foster an engaged, collaborative, and accountable culture across the region.
• Partner with recruiting and hospital leadership to attract, hire, and retain exceptional talent.
• Create leadership development plans and support succession planning.
• Conduct performance reviews and provide coaching, feedback, and employee relations support.
• Champion VIP's culture and support Team Member engagement initiatives.

Hospital Operations

• Support approximately five veterinary hospitals while ensuring operational consistency and excellence.
• Build strong partnerships with Practice Managers and Medical Directors.
• Provide operational leadership during leadership transitions when needed.
• Ensure compliance with company policies, employment practices, and operational standards.
• Support hospital scheduling, staffing, and workflow optimization.

Financial Leadership

• Own regional financial performance, including revenue growth, labor management, cost of goods, and EBITDA.
• Analyze financial reports and develop action plans to improve performance.
• Partner with hospital leaders on budgeting, forecasting, and achieving financial goals.
• Drive accountability around hospital productivity and operational efficiencies.

Client Experience

• Champion an exceptional client and patient experience across every hospital.
• Support initiatives that drive new client growth, client retention, and outstanding service.
• Help hospitals maintain high client satisfaction and Net Promoter Scores.

Growth & Innovation

• Identify opportunities to improve hospital operations, efficiency, and Team Member engagement.
• Partner with Marketing to support local growth initiatives and community engagement.
• Encourage innovative solutions that improve the client, patient, and Team Member experience.
• Help prepare the region for future growth opportunities.

Required Qualifications

We're seeking an experienced operations leader who enjoys developing people just as much as improving business performance.

• • 5+ years of veterinary practice leadership experience.
  • Multi-location management experience required.
  • Strong financial acumen with experience managing P&Ls and operating budgets.
  • Proven ability to coach, mentor, and develop leaders.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Highly organized with the ability to prioritize multiple hospitals and initiatives.
  • Comfortable leading through change and supporting hospitals during leadership transitions.
  • Willingness to travel approximately 40–60% throughout the assigned region.

Knowledge, Skills, and Abilities  

• Proven expertise in P&L management, budget oversight, and strategic planning. 
• Strong leadership and interpersonal skills with a track record of building, leading, and inspiring teams across multi-location settings. 
• Exceptional organizational abilities, with a focus on process improvement and cross-functional collaboration. 
• Proficient in implementing data-driven strategies to achieve business goals and improve operational outcomes. 

Location and Travel

• This role is based primarily in Central Florida and will primarily support hospitals throughout this region. 
• Regular travel throughout the region is expected, along with periodic travel to our HQ in Franklin, Tennessee.
• Travel Requirement: 40–60%

Compensation + Benefits

Compensation will be competitive and commensurate with experience, leadership background, and demonstrated success leading multi-site veterinary operations.

Benefits: 

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off 
• Paid Holidays
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Discounted healthcare for personal pets