Manager - Community Relations

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Various Legacy Clinics

Manager - Community Relations (Job Overview)

Schedule: Monday-Friday | Weekends As Needed | Hybrid

Are you passionate about making a difference in community healthcare? At Legacy Community Health, we are on a mission to transform lives, and we invite you to be a part of our journey. As a Community Relations Manager, you'll be at the heart of our efforts to build meaningful relationships with community partners and drive new patient acquisition and retention.

• Role Highlights: Cultivate and maintain strong relationships with community partners and referral sources.
• Work Environment: Join a dynamic team that values collaboration and personal growth.
• Impact: Play a critical role in expanding our reach and making healthcare accessible to more individuals.
• Growth Opportunities: Benefit from mentorship and professional development programs.
• Mission-Driven: Align your work with a purpose-driven organization dedicated to community well-being.

Key Responsibilities

• Identify, solicit, and motivate prospects for new patient acquisition in assigned regions.
• Provide territory insights to assist in strategic development and growth initiatives.
• Develop and implement growth strategies for target markets and service lines.
• Expand Legacy's reach by managing external activities in new markets.
• Create an annual outreach strategy aligned with clinic goals.
• Build and nurture relationships with community partners and key stakeholders.
• Manage professional relationships to enhance Legacy's service positioning.
• Implement referral programming and manage external provider relations.
• Utilize account management software to organize outreach efforts.
• Design and execute onsite events to attract new clients.
• Represent Legacy publicly and recruit new patients at local events.

Minimum Qualifications

• Bachelor's degree or equivalent preferred.
• Three years' experience in account management in a professional setting.
• Ability to work weekend and evening hours, as needed.
• Experience in health care industry, account management, business development and/or marketing.
• High level of understanding of health care industry and health insurance environment.
• Ability to manage multiple projects simultaneously.
• Strong interpersonal skills to facilitate internal and external relationships.
• Ability to track progress of job tasks, responsibilities, and goals.
• Proficient in Microsoft Word, Outlook, and Excel.
• Willingness to learn new software.
• Strong written, verbal and oral communication skills.
• Social networking experience preferred.
• Fluent in English/Spanish preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.