APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Catering Supervisor is responsible for ensuring that their assigned events and activities are organized and executed providing a high-quality catering service throughout the catering department, suite services, backstage catering for performing artists, bar service and off premise catering events to achieve customer satisfaction and retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Planning, assigning, and directing work for catering employees.
• Maintaining labor costs by adhering to schedules put before them.
• Position is very hands on with excessive interaction with staff and customers during events.
• Be at work and in proper uniform according to the scheduled time.
• Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assist with preparation and set-up of event room when necessary.
• Inventory Control, to include counting and requisitioning food, beverage and supplies, as needed before, during and after the event.
• Complies with Health Department rules and regulation.
• Provide friendly and courteous customer service at all times.
• Breakdown tables and banquet equipment after each event.
• Clean and return catering equipment and serving pieces to proper storage areas
• Perform other duties as assigned and deemed necessary.

 SUPERVISORY RESPONSIBILITIES

• Directly supervises multiple team members in the Catering Department.
• Carries out supervisory responsibilities in accordance with Bryce Jordan Center policies and applicable laws.
• Acting as supervisor on duty for a particular event, responsibilities may include planning; assigning and directing work; ensuring event activities run smoothly, meeting guest and client needs and expectations; communicate any event or employee issues with Catering Manager or Director.

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

 

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