Senior Client Services Specialist, Retail Services

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

*** This is an on-site role based at our Orlando, FL. office***

About You:

We're seeking a motivated and ambitious individual to support our top producing brokers, focusing on client relationship management, transaction coordination, and marketing content creation. You are exceptionally detail-oriented, skilled in project coordination, and passionate about commercial real estate.

In essence, you thrive in fast-paced environments, excel under pressure, task prioritization, and completion. You are self-motivated, proactive, and resourceful, with strong time management skills for multitasking. Most importantly, you seek an opportunity to advance your career in commercial real estate within a supportive team environment.

In this role, you will…

• Assist in managing the transaction process from start to finish, including the preparation of investment memoranda, client coordination, market data and research, and management of the due diligence process.

• Manage team workflow and delivery deadlines for materials both internally to team members and externally to clients.

• Assist in client events including aiding in creating events, scheduling, event flyers, and occasionally on-site support during events (some local travel may be required).

• Schedule travel for brokers including hotels and airfare.

• Partner with the team on various analytical work related to the company’s existing pipeline and deal flow.

• Create and format proposals, presentations, correspondence, RFP’s using MS Word, Excel, PowerPoint, and Adobe InDesign.

• Coordinate due diligence process among all parties in the transaction process.

• Review real estate documents (financial statements, leases, loan documents, appraisals, etc.) to verify and abstract imperative information.

• Manage the team’s CRM, ensuring client, prospect, and tenant information is accurate and current.

• Create property marketing materials including flyers, brochures, email campaigns, social media content, and listing presentations.

• Maintain and update listings across LoopNet, Crexi, CoStar, Colliers, and other marketing platforms.

• Coordinate photography, drone shoots, site plans, and other marketing assets.

• Assist with prospecting by researching expanding retailers, preparing target lists, and coordinating outreach campaigns.

• Prepare and distribute broker email campaigns and marketing announcements.

What you bring

• Bachelor’s degree in business, Marketing, Communications Real Estate, Finance, or related discipline.

• Valid real estate license in the state of Florida.

• 4 years of work experience in real state, marketing, finance, capital markets, or related industry.

• Experience using AI productivity tools (such as ChatGPT, Microsoft Copilot, or similar platforms)

• Intermediate proficiency with Adobe InDesign, Illustrator, Photoshop.

• Intermediate knowledge of Microsoft Office Suite.

• Excellent organizational, interpersonal, writing, and communication skills with ability to communicate analytical and marketing data effectively.

#LI-SD1

#LI-Onsite

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Applications will be accepted on an ongoing basis.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.