- Salary
- $130k – $160k/yr
- Location
- Denver, Colorado
- Workplace
- Onsite
- Type
- Full-time
- Department
- General
- Seniority
- Director
- Source
- Lever
Description
About Zero Homes
Our mission is to rebuild American communities through healthy, affordable homes.
At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects.
Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience—transforming home upgrades from a source of anxiety into a seamless experience.Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months.
We work by a clear set of values:
- Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems.
- Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience.
- Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners.
- Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together.
If you are ready to build a world-class consumer experience that genuinely rebuilds American communities, come build with us.
About the Role & Your Impact
We are looking for a Director of People to elevate our people operations from the scrappy, early days of a startup into a well-oiled machine that keeps our people, office, and talent acquisition engine functioning at their highest levels. You will pull together a number of processes & policies for hiring, onboarding, events and our office to create an incredible and cohesive experience for our team. If done well, you’ll not only enable us to grow quickly to achieve our business ambitions, but also to achieve our goal of being the best and most sought after company in Colorado.
Who You Are
You are a natural connector and bring energy into every room you enter. You love building strong, fun team cultures, meaningful events, and handle the thoughtful details that elevate experiences. Your default is to put structure where there isn’t any, but also know the difference between processes that look good on paper and what actually works in a high velocity organization. You have get s*** done attitude and don’t believe there is a task that is beneath you. Finally, you have the highest standards when it comes to integrity and discretion. You know how to gracefully handle a variety of personalities and situations (good, bad, or otherwise), and build trust with leadership by toeing the line of handling vs. escalating issues to leadership appropriately.
Skills
ComplianceCustomer ServiceProcurement
