- Salary
- $385k – $435k
- Location
- United States (Remote)
- Workplace
- Remote
- Department
- Sales (North & South America)
- Seniority
- Director
- Experience
- 2+ years
- Source
- Greenhouse
Description
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
What You’ll Be Doing
- Develop and mentor your sales team
- Develop a pipeline to help over-achieve revenue targets
- Direct sales activities by establishing sales territories, quotas, and goals
- Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
- Meet with prospects and strategize with sales representatives to help close deals
- Help the team prepare for QBRs and HBRs
- Develop long-term, strategic relationships with key contacts within their account base
- Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
- Minimum 2 years of leading successful sales teams
- Minimum 8 years of successful direct sales experience
- Experience navigating complex sales cycles
- Excellent communication (written, oral) and presentation skills (in-person, virtual)
- Comfort working closely and building relationships with C-Level executives
- Consistent track record in shaping strategic seven-figure deals
- MEDDPICC expertise
- Experience working with ROI and cost modeling to educate and assist potential buyers
- Excellent organizational, prioritization, and time management skills
- Unwavering dedication to integrity and professionalism
Bonus Points For:
- Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
