Product Stewardship & Regulatory Affairs Officer
 

Reporting & Scope
The Product Stewardship & Regulatory Affairs Officer has a direct reporting line to the Regional Quality & Certification Team Lead and a functional reporting line to the Regional Product Stewardship & Regulatory Affairs Specialist, with a geographical scope for Vietnam.

Main Responsibilities
The main responsibilities of the role include, but are not limited to, the following:

    Operational Execution & Data Integrity
•    Execute assigned PSRA and Quality & Certification tasks to support daily pillar operations, ensuring accuracy, completeness, and adherence to defined controls and work instructions.
•    Maintain high data integrity in relevant PSRA datasets and systems, ensuring traceability of actions, approvals, and evidence.
•    Support scheduled reviews of defined compliance datasets and ensure corrective updates are completed within agreed timelines.

    Regulatory Compliance Support
•    Support market access and product compliance obligations by completing jurisdictions specific submissions/notifications/registrations and maintaining required evidence records (as applicable by geography).
•    Support restricted/controlled product and embargo screening activities by managing required declarations, end‑use confirmations, and internal compliance checks (as applicable).
•    Support product onboarding controls by completing assigned stewardship checks for new products and ensuring required compliance steps are documented prior to release.

    Labeling, Documentation & Product Information
•    Support label and hazard communication controls by preparing/maintaining label-related data and ensuring alignment to applicable hazard/transport communication requirements (as applicable by geography).
•    Update and maintain product documentation in relevant repositories and systems (e.g., product libraries, document repositories, SDS platforms), including mass updates/uploads where required.
•    Create assigned product documents where required (e.g., technical product information and regulatory compliance documentation) in line with approved templates and governance rules.

    Risk & Monitoring Support
•    Perform quality & risk‑related PSRA activities within scope, including governance touchpoints and compliance evidence checks as applicable.
•    Maintain product/manufacturer risk analysis records by collecting inputs, updating datasets, and retaining evidence for decisions and approvals.
•    Administer restriction management activities (data maintenance, waivers, customer/supplier requirements, sector‑specific agreements/attestations), ensuring controlled documentation and traceability.
•    Coordinate monitoring plans where applicable by arranging external analysis/testing, tracking results and costs, and documenting non‑compliance follow‑ups.

    Stakeholder Support & Continuous Improvement
•    Handle routine internal inquiries within scope, providing accurate responses or routing complex topics to the Team Lead/Specialist per escalation pathways.
•    Contribute to continuous improvement by identifying recurring issues, proposing improvements, and supporting implementation of more complex improvement tasks as assigned.
•    Support peer enablement through knowledge sharing and guidance on standard processes and documentation expectations (without formal people management).
•    Contribute to continuous improvement by conducting investigations and root cause analysis, identifying recurring issues, proposing improvements, and supporting implementation of improvement tasks as assigned.

    Certification Schemes & Monitoring Activities
•    Execute certification‑related activities within scope (e.g., scheme‑based certifications such as organic, kosher, sustainability/RSPO), including data collection, documentation readiness, and audit preparation support.
•    Support verification checks for supplier certification validity where applicable (e.g., certificate validity confirmation and record maintenance).
•    Coordinate monitoring plan activities as assigned, including audit plans, tracking results and documenting non‑compliance follow‑ups.

Qualification & Skills
    Education
•    Bachelor’s degree or higher in Chemistry, Chemical Engineering, Sciences, or an equivalent field may also be considered with substantial relevant experience. 

    Professional Experience
•    2+ years in Product Stewardship / Regulatory Affairs / Quality & Certification execution/support role, operating in a regulated product environment.

    Regulatory & Technical Capability
•    Working knowledge of product stewardship fundamentals (restricted substances, product compliance documentation controls, market access mechanisms, and evidence/traceability requirements).
•    Ability to follow structured compliance workflows and maintain high accuracy in regulated documentation.

    Analytical, Organizational & Communication Skills
•    Strong attention to detail with a data quality and documentation discipline mindset.
•    Ability to manage multiple tasks, meet deadlines, and communicate status/escalations clearly.
•    Customer/service mindset with the ability to respond to inquiries professionally and consistently.

    Digital & Systems Capability
•    Comfortable working with enterprise systems and digital tools; exposure to ERP/CRM platforms (e.g., D365), reporting tools (e.g., Power BI), and PSRA/SHEQ document systems are an advantage.
•    Strong capability in maintaining accurate records, evidence, and traceability in systems.

The requirements of this role may evolve in line with business needs, and you will be expected to adapt accordingly. This list is not exhaustive, and you may be required to undertake additional tasks and responsibilities within your skills, experience, and training.