- Location
- Charlotte, NC
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Seniority
- Manager
- Education
- Bachelor
- Source
- ApplicantPro
Description
A Day in the Life of an Operations Manager
At First Onsite, no two days are ever the same-and as our Operations Manager, you'll be at the heart of it all. You'll oversee the day-to-day management of trades, warehouse, scheduling, fleet operations, and multiple projects at varying stages, ensuring every job runs smoothly, safely, and on schedule. You're more than a manager-you're a leader who sets strategic goals, drives performance, and motivates teams to exceed expectations in alignment with branch and regional objectives. Your influence ensures projects are completed on time, under budget, and to the highest industry standards.
Your hands-on experience in general construction and disaster recovery makes you a trusted mentor and decision-maker. From hiring and coaching top talent to stepping in when the unexpected arises, you bring expertise, ethics, and a "get it done" mindset that inspires your team and elevates the customer experience. You thrive in high-stakes situations, demonstrating integrity, optimism, and resilience while exemplifying our Core Values in every action. At First Onsite, your leadership doesn't just move projects forward-it drives the success of our people, our clients, and our business.
Responsibilities:
- Lead and manage project teams, schedules, and on-call responses
- Ensure quality control, compliance, and accurate documentation
- Oversee contracts, change orders, subcontractors, and project financials
- Monitor budgets, margins, and perform financial reporting
- Support collections, crisis management, and conflict resolution
- Assist with permitting, code compliance, and DR/GC work orders
- Participate in business development with clients, brokers, and adjusters
- Manage equipment, materials, and project resources
- Review scopes, plans, and specifications as needed
- After-hours and weekend availability required
Experience & Education:
- 10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience
- Safety courses as required for your position
- Bachelor's degree, preferred
- Five years of Management experience, preferred
- Valid driver's license required
