- Location
- High Point University, United States of America
- Type
- Full-time
- Source
- Workday
Description
The Coordinator is responsible for recruiting, training, scheduling, and directly supervising a student staff of more than 60 employees across group fitness, personal training, guest services, and fitness maintenance. Additional responsibilities include designing and implementing staff orientation, assisting with the hiring and development of recreation staff, managing virtual and off-site fitness programming, and coordinating schedules for fitness classes, guest services, and facility maintenance to ensure efficient operations and a high-quality campus recreation experience.
QUALIFICATIONS:
Education
- Bachelor’s degree in exercise science or related field (required)
- Master’s degree in exercise science or related field (preferred)
Experience and Training
- Experience with college recreation program, personal training, and group exercise/instruction
- American Red Cross CPR and AED certification
- Personal training certification preferred
Knowledge, Skills, Ability:
- Excellent written and verbal communication skills
- Excellent customer service and interpersonal skills
- Proficient in Microsoft Office (including PowerPoint and Excel)
- Ability to meet deadlines and work in a fast-paced environment
- Strong organizational skills
- Ability to thrive in a team environment
- Supervisory skills
- Ability to plan and schedule resources
- Ability to work excess of 40 hours/week, including evenings and weekends
ESSENTIAL FUNCTIONS:
Program Leadership & Administration
- Oversees the daily operation, development, administration, and coordination of campus fitness, wellness, and nutrition programs, facilities, and services for High Point University students.
- Coordinates, implements, evaluates, and promotes fitness, wellness, and nutrition programming based on ongoing assessment of student needs and interests.
- Oversees Group Exercise, Personal Training, virtual fitness, outdoor fitness, and other off-site wellness programming.
- Manages group fitness class registration, online reservations, and programming schedules, ensuring timely updates to reflect operational changes.
- Maintains and updates online platforms, forms, and scheduling systems related to fitness programming and personal training.
- Continuously evaluates and enhances programs, services, and procedures to improve the student experience and align with emerging wellness trends.
Facility Operations & Risk Management
- Manages the day-to-day operations, functionality, scheduling, and utilization of the Slane Fitness Center and other fitness facilities.
- Monitors and inspects fitness and pool areas to ensure a safe environment and compliance with University policies and risk management standards.
- Collaborates with the Director and contracted vendors to maintain fitness and aquatic equipment and coordinate repairs and preventative maintenance.
- Responds appropriately to emergency situations to protect the health and safety of students, staff, and visitors.
- Recommends improvements to departmental policies, operating procedures, workflow processes, safety practices, and equipment purchasing, storage, and utilization.
- Develops recommendations for facility enhancements and expansion to better serve the University's recreation and wellness needs.
Staff Leadership & Student Development
- Recruits, hires, trains, supervises, schedules, evaluates, disciplines, and, when necessary, terminates a student staff of more than 60 employees, including Group Fitness Instructors, Personal Trainers, Guest Services Staff, and Fitness Maintenance Staff.
- Ensures all student employees meet University employment eligibility requirements.
- Designs, implements, and leads comprehensive staff orientation and ongoing professional development, including a week-long student staff orientation prior to the fall semester.
- Conducts regular staff meetings and performance evaluations to reinforce policies, procedures, customer service expectations, and professional growth.
- Oversees the quality, effectiveness, and continued development of the Personal Training program and staff.
- Promotes the holistic development, leadership skills, and professional success of student employees in alignment with the University's mission and values.
Budget, Assessment & Strategic Planning
- Develops and manages the fitness and wellness programming budget and assists with budget analysis and resource planning.
- Creates surveys, analyzes program outcomes, and assesses facility usage to identify opportunities for continuous improvement.
- Invests in ongoing professional development through certifications, conferences, and collaboration with campus and professional organizations.
- Maintains all required professional certifications and credentials.
Marketing, Events & Campus Engagement
- Assists with the marketing and promotion of Recreation Services programs through the department website, social media, and other communication channels.
- Assists in planning and executing special events, student orientations, and campus wellness initiatives.
- Supervises Recreation Services operations in the Director's absence.
- Provides operational support across Recreation Services programs, including Outdoor Discovery, intramural sports, challenge course programming, team-building initiatives, laser tag events, and recreational excursion trips as needed.
- Maintains positive working relationships with students, parents, faculty, staff, and community partners while delivering exceptional customer service.
- Performs other duties as assigned.
ACCOUNTABILITY:
- Supervises part-time personal training, group fitness, lifeguard, fitness maintenance, ice rink, and guest services employees.
- Manages the operations of the group exercise and personal training programs.
- Manages wellness and nutritional programming.
- Promotes student health.
- Maintains all professional certifications.
- Ensures student safety in the use of the University’s recreational and fitness facilities.
For more information about this position, please contact Austin Wilson, Director of Recreation Services at [email protected] or Mat Allred, Senior Director of Recreation at [email protected]