- Location
- Milan - Italy
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Workday
Description
About Planet
Planet is a global technology company delivering solutions that power the hospitality experience. We help customers deliver exceptional guest experiences across hotels and hospitality venues through innovative technology and services.
With a strong presence across more than 120 markets and over 2,500 employees globally, Planet partners with some of the most recognised hospitality brands to deliver reliable, scalable, and high-performance technology solutions.
Role Overview
As a Sales Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting, as well as managing and develop existing customer base.
This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.
What You Will Do
Business Development & Sales Execution
Identify, target, and acquire new customers within the hospitality sector
Build and execute a structured sales development plan and pipeline
Achieve and exceed quarterly and annual new business revenue targets
Conduct proactive prospecting, including cold outreach and lead generation
Customer Engagement & Relationship Management
Build strong relationships with decision-makers across hotel operators and hospitality groups
Present solutions and lead customer discussions both remotely and on-site
Act as a trusted advisor, providing guidance on networking solutions and market developments
Respond to customer and partner enquiries in a timely and professional manner
Commercial Management
Prepare, present, and follow up on proposals, quotations, and tenders
Lead contract negotiations and close new business opportunities
Ensure opportunities are commercially viable and aligned with business objectives
Retain and grow existing customers by extending service agreements and identifying upsell opportunities
Collaboration & Internal Alignment
Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation
Maintain accurate and up-to-date CRM records and pipeline tracking
Provide regular, accurate reporting and forecasting to management
Participate in team initiatives, sharing best practices and contributing to overall sales performance
Market & Industry Engagement
Monitor competitor activity and market trends
Gather customer feedback to inform product and commercial strategy
Represent the business at industry events, trade shows, and networking opportunities
Who You Are
Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV)
Proven track record of meeting or exceeding sales targets and managing a sales pipeline
Experience selling into hospitality operations with a good understanding of hotel environments
Strong communication, negotiation, and presentation skills (both virtual and in-person)
Ability to work independently while contributing to a high-performing team
Strong organisational and time management skills, with the ability to manage multiple priorities
Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook
High level of resilience, drive, and accountability in a fast-paced, growth environment
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.
Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
