Housing Coordinator

Location: Los Angeles, CA

Salary: $24.04  per hour, non exempt

Organization Overview 

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. 

In short, we do good work. 

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. 

Department Summary 

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.  

Position Summary 

Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. 

Position Responsibilities 

• Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. 

• Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. 

• Liaise between program participants and case management services. 

• Work with the Housing Acquisitions team to assist with housing placements and assignments. 

• Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. 

• Respond to housing and tenant-related emergencies during normal business and after hours. 

• Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. 

• Educate community members about the housing needs of identified program participants and the importance of supportive housing. 

• Submit and follow up on tenant maintenance requests. 

• Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. 

• Update multiple data systems with appropriate participant information. 

• Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. 

• Attend all agency staff meetings and trainings, as well as department meetings and case conferences. 

• Other duties as assigned by the Program Supervisor or Program Manager.