PT Dispatcher

• Answer and route emergency and non-emergency calls for service received via telephone.
• Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.
• Administer emergency medical dispatch instructions through ProQA Priority Dispatch.
• Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations.
• Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.

• High School Diploma (or equivalent)  
• A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction.
• Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department.
• Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader.
• Basic skills in English grammar/writing and math.
• Experience working in team environments as well as in diverse backgrounds.

Applicants selected to move forward must attend a written test on Monday, August 24, 2026, at 6:00 p.m. at the Police Department. No make-up testing dates will be offered.

Candidates who successfully advance in the process will participate in face-to-face interviews on Thursday, August 27, 2026.No alternate interview dates or make-up interviews will be available.