Talent Acquisition Operations Coordinator

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Talent Acquisition Operations Coordinator

Position Overview: The Talent Acquisition Operations Coordinator sits within the Talent Acquisition Operations Team, focusing on supporting administrative and operational tasks to support candidate onboarding processes and activities. The Talent Acquisition Operations Coordinator collaborates with various stakeholders to facilitate operational efficiency and contribute to the overall success of the talent acquisition function

Key Responsibilities:

• Onboarding: Manage the administrative tasks related to candidate onboarding, including offer and contract management, processing of background and medical checks and collection of relevant onboarding documentation.

• Data Management: Manage candidate and employee data within the applicant tracking system (ATS) or other relevant systems. Update and maintain accurate records, ensuring data integrity and confidentiality.

• Communication: Liaise extensively with candidates to deliver a best in class onboarding experience; this will include discussing offers and contracts; expectation setting; and follow up to ensure relevant task completion.

• Reporting and Analytics: Support the generation of reports and analytics related to talent acquisition operations. Compile data, assist in data analysis, and contribute to the preparation of regular reports and dashboards.

• Process Documentation: Contribute to the development and maintenance of talent acquisition process documentation, including standard operating procedures (SOPs) and process flowcharts. Ensure documentation is up to date and accessible to relevant stakeholders.

• Compliance Support: Assist in ensuring compliance with applicable labor laws, regulations, and company policies within the talent acquisition function. Contribute to the maintenance of compliance-related documentation and assist with audits, as needed.

• Operational Support: Assist with various operational tasks to support talent acquisition operations, such as scheduling meetings, coordinating interviews, organizing recruitment events, and managing recruitment-related communications.

• Team Collaboration: Collaborate closely with talent acquisition team members and other stakeholders including payroll and HR to support overall talent acquisition objectives. Contribute to team projects and initiatives, providing assistance and support as needed.

• Learning and Development: Actively participate in learning and development opportunities to enhance knowledge of talent acquisition operations, HR processes, and related systems and technologies.

Qualifications and Skills:

• Strong organizational skills with attention to detail.

• Excellent communication and interpersonal skills.

• Basic computer literacy and proficiency in MS Office (Word, Excel, PowerPoint).

• Familiarity with recruitment and/or HR systems and technologies is desirable.

• Ability to handle multiple tasks and prioritize workload effectively.

• Proactive attitude with a willingness to learn and contribute.

• Demonstrated ability to work collaboratively in a team environment.

• Basic understanding of HR and talent acquisition concepts is beneficial.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.