Salesforce Commerce Cloud (B2B)

The purpose of this role is to provide technical guidance and suggest improvements in development processes. Develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company.

Job Description:

Job Description – Technical Lead – Salesforce Commerce Cloud (B2B)

Job Summary

We are seeking an experienced Technical Lead – Salesforce B2B Commerce Cloud to lead complex business-to-business eCommerce platforms. You will drive the implementation of account hierarchies, quote-to-order processes, contract pricing, and seamless ERP/CRM integrations while mentoring the team to deliver scalable, workflow-driven solutions for enterprise clients.

Key Responsibilities

· Lead technical design, development, and delivery of Salesforce B2B Commerce Cloud solutions, including account management, contracts, quotes, orders, and approval workflows.

· Architect and customize B2B storefronts using Lightning Web Components (LWC), Communities, checkout flows, and staged rollouts.

· Develop and maintain complex backend logic using Apex Classes, Triggers, Flows, Batch jobs, and schedulers.

· Design and implement account hierarchies, custom pricing, catalogs, punchout catalogs, and negotiated pricing models.

· Build robust integrations with ERP systems (SAP, Oracle, etc.), Salesforce CRM, OMS, and external APIs.

· Provide technical guidance and mentorship to development teams; perform code reviews and ensure adherence to Salesforce best practices.

· Manage multi-market, multi-currency, and multi-language rollouts with high scalability and security.

· Own CI/CD pipelines, release management, environment strategy, and technical debt reduction.

· Troubleshoot escalated incidents and proactively identify risks in complex B2B environments.

· Collaborate with cross-functional teams (Sales, Finance, Supply Chain) to align technical solutions with business processes.

Required Qualifications & Experience

· 7–10 years of hands-on experience in Salesforce platform with strong focus on B2B Commerce Cloud.

· 3+ years in a Technical Lead role managing development teams.

· Proven track record of delivering B2B eCommerce implementations with ERP integrations and complex workflows.

· Mandatory Certifications: Salesforce Certified B2B Commerce Developer (or equivalent) + Platform Developer I/II.

· Preferred: Salesforce B2B Commerce Architect / Solution Architect credentials.

Technical Skills

· Strong expertise in Apex, Lightning Web Components (LWC), Flows, and Salesforce Communities.

· Deep knowledge of B2B-specific features: account hierarchies, contracts, quotes, order management, and approval processes.

· Experience with ERP integrations, SOQL, data modeling, and API-driven commerce.

· Proficiency in Git, CI/CD tools, and code quality standards (SonarQube).

· Understanding of multi-currency, multi-language, and staged rollout strategies.

Preferred Skills

· Prior experience with CloudCraze (legacy B2B) migration or modern LWR templates.

· Exposure to Agentforce Commerce or AI-driven B2B features.

· Background in manufacturing, wholesale, or enterprise distribution sectors.

Soft Skills

· Team mentoring abilities.

· Excellent stakeholder management and communication (technical + business).

· Analytical mindset with ability to handle complex, long-cycle B2B projects.

Location:

DGS India - Pune - Kharadi EON Free Zone

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent