Content & Multimedia Specialist

The Executive Director’s Office is responsible for the strategic direction and effective internal operations of the Colorado Department of Human Services (CDHS), working with the Governor’s Office, legislature, other government agencies, CDHS staff, counties, and a variety of stakeholders. CDHS’s vision is to empower Coloradans to thrive through bold and innovative health and human services. The Strategy Office team ensures the operational efficiency and effectiveness of the Executive Director’s Office by crafting and executing the Department's strategic plan and overseeing related workstream priorities to achieve goals. The Strategy Office team comprises Strategic Operations and Solutions, Communications, Organizational Performance and Compliance, Infrastructure, and Human Resources

Weekly Hybrid Working Arrangements

Minimum 2 days In Office and Maximum 3 days Remote Work

This position serves as the graphic designer and multimedia specialist for the Department, coordinating with other staff, state agencies, vendors, and offices within CDHS.

This position is responsible for the multimedia content and oversight of CDHS people and programs. This position works with the Chief Communications Office, the Deputy Director of Communications, the Internal Communications Director, and all office communications staff on a range of department-specific graphic design and multimedia projects and programs, which may include graphic design, content development, social media management, template creation, brand management, and creative asset development. This position is an active member of the CDHS communications team, collaborating with team members on brainstorming and problem-solving. 

Graphic Design and Brand Management - 

• Conceptualize creative designs, graphics, and visuals based on project requirements.

• Responsible for content creation and management.

• Oversees Department adherence to state branding guidelines. 

• Recommend layouts and formats for artwork and photography.

• Formats creative files to audience and/or outlet specifications.

• Ensure projects are completed to a high standard and on schedule.

• Develops and maintains CDHS brand guidelines. 

• Prioritize and manage multiple projects within design specifications and budget restrictions.

• Use a wide range of design, photo editing and video editing software, including Adobe Suite and Canva.

• Ensure all products meet the latest branding and accessibility standards as determined by the department.

• Oversees the development and maintenance of master templates of Department materials, including presentations, letterheads, flyers, posters, memos, etc.

• Designs departmental year-end reports

• Provides design support and organizes presentations for the Joint Budget Committee 

• Provides graphic support to CDHS staff during the legislative session, helping create informational materials, presentations, handouts, reports and other assets as needed.

Content Creation and Social Media Management - 

• Develops, creates, and manages a range of content for the Department and may collaborate with internal staff, vendors, boards, or other state departments. 

• Develops content for department social media outlets and maintains an adequate social media presence

• Manages scheduling, posting, and monitoring of social media placements.

• Collaborates on multimedia projects and programs, which may include developing web content, presentations, broadcast media, print, videography, and/or photography.

• Coordinates and collaborates with Department staff, committees, programs, and offices to create communications materials and templates, including website content, presentations, letterheads, reports, and yearly plans.

• Provides reporting on social media performance and suggests optimizations and improvements to achieve better results.

Photography and Videography -

• Engages in occasional photography and videography, including photo and video editing. 

• Required to develop storyboards, talking points, and scripts 

• Attends and participates in team and project meetings.

• Provides support to the communications team. 
                                                                                                                                                                                                                      

Minimum Qualifications:

Experience Only:

• Six (6) years of relevant experience in graphic design, multimedia design, or content creation

OR

Education and Experience:

• A combination of related education in Arts, Marketing, Communications, Journalism, Graphic Design, Fine Arts, Visual Arts, Multimedia, Industrial Design, Multimedia Design, Media, Videography, Photography, Film & Television, Mass Communications, or Digital Design and/or relevant experience in graphic design, multimedia design, or content creation equal to six (6) years

Preferred Qualifications:

• Graphic design and knowledge of design software (Adobe Suite), social media content development and management

• COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated. 

• TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.

• Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency 

• Standard Background Check:  ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license) 
  
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position

• Travel: Must be able to occasionally travel within the state. 

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. 

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.  You must complete the official State of Colorado online application.  Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process.  Part-time work experience will be prorated.

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. 

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. 

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.     

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated.  You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.  

• You can find the official appeal form here. 

• You must be deliver the official appeal form to the State Personnel Board:

  • By email ([email protected]), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or 

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

•  Refer to the  Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

• How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. 

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities.  The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).  Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.