(ARABIC + ENGISH) Customer Success

Customer Success – Arabic & English

Location: Sofia, Bulgaria
Work Model: Hybrid
Languages: Arabic & English

Start date: 17/09/2026

Job Description:
Join a customer-focused team as a Customer Success professional, responsible for building strong customer relationships, understanding client needs, and delivering solutions that enhance the overall customer experience.

Key Responsibilities:

• Manage and develop positive customer relationships.
• Support customers in a fast-paced environment.
• Identify opportunities to improve customer satisfaction and achieve business goals.
• Work towards individual and team sales targets.
• Use CRM systems to manage customer interactions and information.
• Learn and optimize new technologies and processes.

Requirements:

• Fluent in Arabic and English.
• 2–3 years of customer service or sales experience preferred.
• Strong verbal and written communication skills.
• Proven ability to meet sales targets.
• CRM experience (Salesforce or Microsoft Dynamics) is an advantage.
• Strong multitasking, problem-solving, and relationship-management skills.

Additional Benefits:

• Quarterly bonus.
• Relocation support, including hotel accommodation and travel reimbursement.
• Salary advance option available.