Operations Manager, Patel Conservatory

Be a Star at Straz Center for the Performing Arts!

Reporting to the Chief Arts Education Officer - Head of School, the Operations Manager provides leadership and oversight for the administrative and operational functions of the Patel Conservatory. The Operations Manager supervises the Education Operations Supervisor and two part-time Operations Assistants, ensuring efficient support for Conservatory classes, productions, camps, events, and daily operations. The Operations Manager collaborates with Conservatory leadership and Straz Center departments to maintain efficient operations and support the Conservatory's educational and artistic mission.

Located in downtown Tampa, the Straz offers a team-based work environment and a full package of benefits for full-time staff including options for health/dental, and vision, plus a generous 403(b) plan.

Essential Functions:

Administrative:

• Oversees the daily administrative and operational functions of the Patel Conservatory
• Supervises the Education Operations Supervisor and two part-time Operations Assistants.
• Provides leadership, training, scheduling, and support for the operations team.
• Oversees the Conservatory Master Calendar and space utilization in collaboration with departmental leadership.
• Maintains and assists in the development of departmental operational procedures and standard operating practices.
• Coordinates operational needs between the Patel Conservatory and Facilities, Security, Production and other Straz Center departments.
• Supports the Chief Arts Education Officer with operational planning, departmental initiatives, budget planning, and special projects.
• Monitors departmental records, documentation, and operational reporting
• Identifies opportunities to improve operational efficiency and workflow.

Operations:

• Oversees operational support for Conservatory classes, camps, productions, performances, and special events.
• Coordinates facility usage, classroom scheduling, rehearsal space needs, and operational logistics
• Ensures appropriate staffing and operational coverage for Conservatory activities.
• Supports long-range planning for seasonal programming and special events.
• Oversees equipment allocation and operational readiness in coordination with the Education Operations Supervisor.

Leadership:

• Provides leadership and guidance to the Education Operations Supervisor and two part-time Operations Assistants.
• Assigns work priorities and monitors operational workflow
• Assists with hiring, onboarding, training, and performance evaluations of assigned staff
• Promotes collaboration and effective communication across the Conservatory and Straz Center departments

General:

• Assists in departmental functions and special events and performs other duties when necessary to ensure the overall smooth operation of the department.

Education and Work Experience:

• Bachelor's degree preferred
• Minimum of five years of administrative or operations experience in a performing arts, nonprofit, educational, or related environment.
• Previous supervisory experience preferred.
• Experience with performing arts education or theater operations preferred

Minimum Qualifications (Knowledge, Skills and Abilities):

• Self-motivated with strong administrative, organizational, and leadership skills, along with close attention to detail.
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with tact, diplomacy, and discretion while interacting positively with staff, faculty, students, parents, and management.
• Knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to work independently and collaboratively.
• Ability to work some evenings and weekends as needed.
• Experience with budgeting, scheduling, and operational planning preferred
• Must be able to pass a Level 2 background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions.

• While performing the duties of this job, the employee is required to remain in a stationary position and use the telephone. The employee is frequently required to traverse the facility or remain stationary; reach with hands and arms, communicate and exchange information. The employee is occasionally required to operate office equipment and perform departmental essential functions.
• The nature of this job requires the employee to work on-site as a regular work routine.

* As a condition of employment and in compliance with Florida House Bill 531, the candidate(s) selected for this position are required to complete a Level 2 background screening through FLClearinghouse. Please use the following link to view more about the required screening: https://info.flclearinghouse.com. Failure to complete the screening or meet the requirements may result in disqualification from consideration.

The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Please visit our website at www.StrazCenter.org to learn more about the Straz Center.