Lead Patient Access Rep

Your future role at a glance

Location: Milwaukee, WI

Facility: Columbia St. Mary's Milwaukee

Department: Behavioral Health

Schedule: Day Shift | Full-time

How you'll make an impact in this role

• Lead the patient registration team, fostering a supportive environment that ensures accurate documentation and efficient departmental workflows.
• Optimize departmental resources and productivity by thoughtfully scheduling staff and maintaining essential supplies, ensuring the team always has what they need to succeed.
• Champion the patient experience by expertly managing insurance coverage verification and securing necessary pre-authorizations, minimizing stress for patients and providers.
• Guide patients and practitioners through financial responsibility and insurance requirements, providing clear communication to prevent coverage issues and ensure seamless care.
• Keep the team current on all insurance policy updates and changes, ensuring everyone is equipped with the latest information to provide accurate, high-quality support.

What minimum qualifications you'll need

Education:

• High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative jobspecific experience required.
  • Note: Required professional licensure/certification and 1 year of experience can be used in lieu ofeducation, if applicable.

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.