Job Description Summary

At GE Vernova, we don’t just work on energy; we work on the future. We are a global team of problem-solvers, engineers, and creators dedicated to solving the world’s most complex energy challenges. But behind our technology are our people. We believe that true innovation happens when you combine deep technical expertise with a culture that values curiosity, empathy, and individual contribution. When you join us, you’re not just taking a job; you’re becoming part of a mission-driven community that is powering a more sustainable, reliable, and affordable energy transition. We invite you to bring your unique perspective and help us write the next chapter of energy history.

As a Principal Program Manager, you will be the architect of the customer journey, orchestrating the post-sales lifecycle to drive sustained growth and measurable customer outcomes. You will bridge the gap between complex digital solutions and long-term customer success by aligning professional services, technical support, and strategic advocacy. Operating at the intersection of strategy and execution, you will be empowered to make high-level operational judgments that directly influence our service quality, retention, and expansion targets. This is a high-visibility role for a strategic leader who thrives on navigating ambiguity to deliver results that matter.

Job Description

Roles and Responsibilities

• Leadership and direction for all aspects of a strategic program and implementation to achieve the target outcomes. This requires working closely with GE customers to understand and define high level scope, project plans and resourcing at all stages of a project or program lifecycle.
• Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and pro-actively recommends/implements best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
• Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.

Required Qualifications

• Bachelor's Degree from an accredited university or college with at-least 10 years of experience in Customer Success or Program Management, or a Master's degree with 6 years of experience within the Grid Software or Energy Technology sector.

Desired Characteristics

• Leadership: Exceptional communication skills with a proven ability to influence cross-functional teams and stakeholders.
• Program Management: Demonstrated expertise in end-to-end program lifecycles, from strategic planning to execution.
• Analytical Ability: Strong problem-solving skills with a track record of resolving complex operational challenges.
• Domain Expertise: Proven experience leading Grid Software implementations and navigating the Grid technology ecosystem.
• Technical Agility: High aptitude for quickly mastering complex technical concepts and translating them into business outcomes

Additional Information

 

 

For candidates applying to a U.S. based position, the pay range for this position is between $163,760.00 and $245,640.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

 

 

Bonus eligibility: discretionary annual bonus.

 

 

This posting is expected to remain open for at least seven days after it was posted on September 04, 2026.

 

 

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

 

 

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.