- Location
- Bristol Office, United Kingdom
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As our Workplace Support Specialist at the Bristol Tech-Hub, you will be the welcoming face of our office, ensuring daily operations run seamlessly. Joining our dynamic Workplace Operations team, you will lead front-of-house services, care for our workplace environment, and deliver exceptional experiences for colleagues and visitors. Living our "Lead, Deliver, Care" values, you will empower our teams to thrive every day.
Location: Bristol (On-site, 5 days per week).
Reporting to: Segment Workplace Operations Manager
These are some of the key components of the position:
Deliver an outstanding front-of-house experience by warmly welcoming visitors, handling reception tasks, and managing access badges.
Maintain vibrant, functional communal spaces and meeting rooms while ensuring health, safety, and security standards are met.
Coordinate day-to-day office administration, including shared inbox management, internal ticketing, Slack channels, and posts.
Oversee inventory by purchasing and restocking essential office supplies, kitchen provisions, and stationery daily.
Liaise with external vendors and service providers to organise routine maintenance, repairs, and facility walkthroughs.
Support financial operations by managing office budgets, raising purchase orders, processing invoices, and tracking sustainability metrics.
Champion office culture by assisting with internal events, meeting room arrangements, catering, and colleague onboarding.
Supporting the Workplace Segment Operations Manager with adhoc tasks and admin.
What will you bring to the team?
Experience in workplace support, front-of-house, facilities administration, or customer service environments.
Ability to independently structure, prioritise, and multitask effectively in a fast-paced setting.
Outstanding communication skills paired with a proactive, customer-focused, and solution-oriented approach.
Comfort and proficiency using digital tools, ticketing systems, and modern communication platforms like Slack.
Willingness to take on safety responsibilities as a designated Fire Warden or First Aider (training provided).
Collaborative mindset with a desire to contribute to broader workplace initiatives and sustainability goals.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
