- Location
- USA - Update Location · Remote - USA
- Workplace
- Remote
- Type
- Full-time
- Department
- Professional Services
- Source
- Greenhouse
Description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Practice Architect - Data Security to join our team. This is a Remote role reporting to the Sr. Manager, Global Practice Architects in the CS Technology Practices team. The Practice Architect for Data Security serves as a post-sales technical authority for the Data Security portfolio, actively leading customer delivery on complex and first-of-kind deployments while simultaneously driving technical practice development. In this role, you will own the end-to-end enablement content, reference architectures, and field methodologies that empower the broader Professional Services organization.
What you’ll do (Role Expectations)
- Actively lead design and implementation for complex, first-of-kind, and strategic customer engagements across discovery, classification taxonomy, and policy architecture
- Own the practice content portfolio end-to-end, maintaining the practice library and creating reference architectures, playbooks, design templates, and runbooks
- Partner with Customer Success Enablement to train delivery teams and mentor consultants into genuine data security experts
- Maintain a working lab to validate capabilities before field deployment and convert escalation learnings into reusable assets
- Serve as the named NPI owner for data protection releases, engaging Product teams ahead of GA and running post-GA retrospectives
Who You Are (Success Profile)
- You operate with integrity, adapt seamlessly between high-level strategy and hands-on execution, and take complete ownership of outcomes.
- You are energized by solving hard technical problems, knowing that resolving complex challenges delivers the biggest impact.
- You build deep empathy for both internal and external stakeholders, anchoring your decisions in solving real-world customer problems.
- You have a deep curiosity for how things work and are energized by leveraging technology to accelerate secure digital transformation.
- You are skilled at distilling complex user needs and architectural concepts into clear, simple, and actionable execution plans.
- You build trust and influence across teams with no formal authority, turning ambiguity into aligned action and keeping cross-functional work moving with urgency.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 7+ years in enterprise security, with 4+ years hands-on in data protection including DLP, CASB, DSPM, or data governance
- Proven track record of delivering complex post-sales engagements at enterprise scale for a technology vendor or systems integrator
- Demonstrated experience producing technical methodology with clear evidence of field adoption
- High technical credibility across security architects and CISOs with the ability to set technical direction across matrixed teams
- Deep technical breadth across TLS/SSL inspection, proxy architectures, identity integration, SaaS API integration, endpoint agents, and SIEM/SOAR
What Will Make You Stand Out (Preferred Qualifications)
- Strong technical familiarity across the Zscaler portfolio
- Deep regulatory grounding across GDPR, HIPAA, PCI DSS, and data residency standards
- Industry certifications such as CISSP, CCSP, CIPP, or CIPT
#LI-NH1 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
