Program Manager- Software

## What you’ll do:

• Contribute to portfolio-level prioritization and planning across UCAS products, ensuring alignment with business objectives, customer commitments, and engineering capacity.
• Manage and coordinate delivery across multiple UCAS products and multiple concurrent releases.
• Own and coordinate Business Opportunity Calculator (BOC) activities, including business case development, financial forecasting and governance reviews.
• Develop and maintain Work Breakdown Structure (WBS), integrated program plans, resource plans, and release schedules to ensure predictable execution.
• Leverage experience in both Waterfall and Agile methodologies, including SAFe (Scaled Agile Framework), to drive effective program execution and continuous delivery.
• PMP (Project Management Professional) Certified with strong program governance, planning, risk management, and stakeholder management expertise.
• Partner with Product & Engineering team to define and execute end-to-end delivery of enterprise software platforms and applications
• Define program roadmap, milestones, dependencies, and success metrics
• Manages cross-functional activities[Dev, security...] ensuring deliveries against plan.
• Partner with RTE, PM,PO,SM and Architects resulting in effective PI planning
• Work with EM, SM and PO to reduce the defect debt.
• Owns the Project Budget/profit plan, work with EMs to determine # of dev/test resources
• Customer Centricity & Stakeholder Partnership
• Building partnerships and acting as Single point of contact from software to Product teams, Coordinates and focused on delivering new or upgrading existing features.
• Clearly outlining expected deliverables and interdependencies towards product teams and with agreed timelines
• Looks for ways to add value beyond immediate requests and initiates actions
• Provide clear and regular communication on program status, risks, and outcomes
• Program Risk and Issue Management
• Tracks, follow up and solve dependencies as per the plan
• Proactively assessing and responding to risks during the PI execution & Program level.
• Owns analyzing, and resolving issues that arise during a project by applying problem solving methodologies
• Communicate the delays on schedule due to unplanned events and mitigation plans
• Continuous Improvement

## Qualifications:

• B.E. / B Tech / M Tech
• 10 Years +
• PMP Certificate

## Skills:

• 10+ years of experience in software project and program management, delivering complex, multi‑team, multi‑release enterprise applications.
• Proven experience managing the end‑to‑end software development lifecycle, from program initiation and planning through execution, release, and closure.
• Hands‑on experience driving program planning, scheduling, milestone tracking, dependency management, and critical path execution.
• Strong experience using project, program, and enterprise tracking tools (e.g., Jira,Confluence, MS Project, or equivalent) for scope, schedule, and delivery management.
• Demonstrated experience in capacity planning, resource forecasting, and utilization management across multiple teams and programs.
• Experience managing program financials, including budgeting, forecasting, and forecast‑vs‑actual tracking.
• Strong background in program‑level risk, issue, and change management, ensuring predictable and on‑time delivery.
• Experience creating and delivering executive‑level dashboards, insights, and reports to provide transparency into program health, progress, and risks.
• Working experience coordinating delivery in Scrum and scaled delivery environments, while maintaining overall program governance and accountability.
• Experience leveraging AI and data‑driven insights to improve program planning, forecasting accuracy, risk identification, and delivery predictability.
• Exposure to AI‑enabled tools or platforms for reporting automation, or engineering efficiency.
• Proven ability to align cross‑functional teams including Product, Engineering, QA, Operations, Finance, and Business stakeholders.
• Strong experience with stakeholder communication, executive reviews, and escalation management across global teams.