CBI Associate

September 2, 2026

A (least hardship)

Family

GS6

General Service

Reason

Regular > Regular Assignment

2026-09-01

CBI Associate

Organizational Setting and Work Relationships
The CBI (Cash-Based Interventions) Associate is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor and may directly supervise some support staff.
Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


Duties
- Manage the use, maintenance and technical support of databases used in the cash-based interventions.
- Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
- Prepare and administer accurate lists of beneficiaries for the regular assistance through bank ATM/IRIS system in line with the procedures established by the office.
- Assist in developing and administering UNHCR Regular CBI database.
- Assist in the monthly reconciliation and refund process for the cash assistance project.
- Assist in preparing detailed reports and breakdown of the cash assistance provided to the refugees.
- Cross-check databases to ensure that all beneficiaries are active cases.
- Keep cash lists updated and free of duplications and ensure delivery of cash assistance to beneficiaries in a timely manner.
- Maintain relationships with partners to facilitate the flow of information between databases,
- Assist with the training of internal staff and partners on how to use the database,
- Execute best practice in data protection standards and help to positively influence others,
- Troubleshoot issues with the database and work with internal teams to provide technical fixes,
- Inform and act on the reports and messages that are received from various units on different vulnerable cases in respect to financial assistance.
- Support in the co-ordination with different partners and focal points on lists of beneficiaries reflecting situation of cash assistance.
- Undertake missions and field visits to bank service provider to monitor the cash project.
- Represent UNHCR at the cash-assistance related meetings.
- Liaise with internal stakeholders and partners.
- Develop improvements to the database and related workflows.
- Direct incidents and problems to the supervisor when they cannot be resolved at their level.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology, Database Management, Computer Science
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Previous data management experience, preferable in CBI context. Excellent knowledge of computer software and database applications. Experience in Microsoft SQL Server (2005 or later).

Desirable
Knowledge of UNHCR programmes and activities. Experience in cash-based interventions, particularly in a refugee response context. Working experience in C# and ASP.net. Working experience with statistical software such as R, Python, Stata etc.

Functional Skills
IT-Computer Literacy
DM-Database Management
EC-Statistical and modelling software
IT-Microsoft Server Technology
CB-Cash-based Programming/Managing/Planning
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Nature of the Position (Operational Context):

Over recent years, Mexico has evolved from being predominantly a country of origin and transit for refugees and asylum-seekers to becoming a significant country of destination for hundreds of thousands of individuals seeking international protection from within the region and beyond. The Mexican Commission for Refugee Assistance (COMAR) has registered claims from nationals of more than one hundred countries. The exponential growth in asylum applications - reaching a record high of over 140,000 in 2023, followed by approximately 80,000 in 2024 and around 40,000 in the first half of 2025 - continues to place considerable pressure on Mexico’s asylum system. Currently, an average of 250 new asylum applications are submitted daily, primarily in Tapachula and Mexico City.

UNHCR’s strategy in Mexico aims to safeguard the asylum space by strengthening COMAR’s institutional capacity and supporting the efficient processing and adjudication of claims. It also promotes access to alternative legal pathways for individuals with specific protection needs and regularization alternatives for those not in need of international protection, thereby contributing to the integrity and sustainability of the asylum system.

Durable solutions constitute a central component of UNHCR’s engagement, with particular emphasis on the socioeconomic inclusion of asylum-seekers and refugees and on alleviating pressure on host communities, especially in southern Mexico. Within this framework, cash-based interventions (CBI) represent an important protection and assistance tool. The CBI programme provides multipurpose cash assistance to highly vulnerable individuals and families to help them meet essential needs, including food, accommodation, clothing, transportation and basic services. It also supports sector-specific objectives related to health, education, documentation and pathways towards socioeconomic inclusion.

The implementation of CBI in Mexico takes place in a complex operational and regulatory environment. Asylum-seekers and refugees may face delays or difficulties in obtaining identity and residency documents, which can restrict their access to conventional banking and financial services. The programme must therefore ensure that assistance remains timely, accessible and inclusive, including for individuals who lack the documentation normally required to open a bank account or access other financial products. This requires flexible delivery arrangements, robust safeguards, effective communication with recipients and close attention to protection risks, data protection and financial accountability.

Against a backdrop of significant resource constraints and a rapidly changing operational environment, the CBI programme requires careful vulnerability-based prioritization, strong programme monitoring, post-distribution monitoring and accessible feedback and response mechanisms. Its implementation also entails close multifunctional coordination among Protection, Programme, Finance, Supply, field offices, partners and financial service providers to ensure operational continuity, sound risk management and compliance with UNHCR policies and procedures.

Communication and awareness-raising initiatives are critical to ensure that information on asylum procedures, available assistance and access to durable solutions reaches target populations effectively. Mexico remains a key country in the regional protection context and is fully engaged in the MIRPS, the Chile Plan of Action and other relevant regional processes. Moreover, the highly dynamic relationship between the United States and Mexico on matters related to human mobility requires continuous operational adaptation, flexibility and preparedness to respond to sudden changes in population movements, protection needs and government policies.

Desired Candidate Profile:

The ideal candidate is a solutions-oriented and detail-focused professional with solid experience in data management, database administration and operational support to Cash-Based Interventions. S/he demonstrates a strong understanding of humanitarian assistance processes, beneficiary data management, financial assistance workflows and data protection standards, and applies these consistently to ensure timely, accurate and accountable delivery of cash assistance to refugees, asylum-seekers and other persons of concern.

Cash-Based Interventions and Database Management: Experienced in managing and supporting databases for cash assistance programs, maintaining accurate beneficiary records, preventing duplications, and supporting reconciliation, refund, and financial reporting processes.

Data Analysis, Reporting and Quality Assurance: Skilled in data analysis, reporting, and database quality control, with the ability to identify inconsistencies, resolve database issues, and improve workflows. Proficient in Microsoft SQL Server and data analysis tools.

Coordination, Partner Engagement and Operational Support: Able to collaborate effectively with partners, financial service providers, authorities, and internal teams to support information management, beneficiary follow-up, and the efficient implementation of cash assistance activities.

Compliance, Data Protection and Capacity Building: Knowledgeable in data protection and compliance standards, ensuring responsible handling of sensitive information and adherence to procedures. Capable of supporting training on database management, reporting requirements, and data quality practices.

Competencies and Skills: Strong analytical, organizational, communication and technological skills are essential. The candidate must demonstrate accountability, client and results orientation, teamwork and collaboration, planning and organizing skills, and commitment to continuous learning. S/he should be proactive in identifying operational or technical issues, resolving them where possible and escalating complex incidents to the supervisor when required.

Languages and Other Requirements: Fluency in English and Spanish is essential, with demonstrated ability to draft and communicate effectively in both languages.

Living and Working Conditions:

Mexico City (CDMX) is the capital of the United Mexican States. It is a Category A, family duty station with well-developed infrastructure, services, and amenities.
• Health: Mexico City offers high-quality healthcare with numerous internationally accredited hospitals and specialized medical facilities.
• Education: A wide range of government and private schools are available. Most private institutions offer bilingual (English–Spanish) curricula, and there are several international schools following U.S., British, German, French, and Japanese systems.
• Housing: Apartments and houses are readily available, both furnished and unfurnished. Real estate agents are widely used. All international staff must obtain UN security clearance of their residences prior to signing any lease. Due to seismic activity, certain areas of the city are restricted for residential selection.
• Climate and Seismic Activity: Mexico City enjoys a generally pleasant, temperate climate, although sudden weather changes are common. Heavy rains may cause localized flooding during the rainy season. The city lies within the Circum-Pacific Seismic Belt, one of the most active seismic regions in the world. Earthquakes are frequent and can occasionally cause infrastructure damage; staff are advised to familiarize themselves with emergency and preparedness procedures upon arrival.
• Currency and Exchange: The official currency is the Mexican Peso (MXN). U.S. Dollars, Euros, and traveller’s cheques can be exchanged at authorized currency exchange offices.
• Communications: Internet and telecommunications services are reliable and widely available. Contracts are required for household and office connections.
• Transportation: Public transportation is extensive and includes buses and a subway system. For taxis, staff are strongly encouraged to use registered “taxis de sitio” or reliable ride-hailing services such as Uber.
• Security: Mexico City is classified as Security Risk Management (SRM) Area: Mexico - Central. There are no recent records of direct threats against UNHCR personnel or operations in Mexico City. However, as in other large metropolitan areas with high population density, common crime remains a relevant concern, particularly in the form of theft, pickpocketing, fraud, and extortion.
Throughout 2025 and early 2026, local authorities have reported a sustained downward trend in high-impact crimes (including homicide, violent robbery, and kidnapping), largely attributed to strengthened security strategies, intelligence efforts, and operational deployment. Nevertheless, these improvements coexist with persistent localized criminal dynamics, especially in high-traffic areas and transportation hubs.
Demonstrations, marches, and road blockades continue to occur frequently along major roads and central areas, typically linked to social, political, or labour-related demands. While most of these events remain peaceful, they can cause significant mobility disruptions, operational delays, and localized security risks.


Important Information for Applicants:
• Eligibility – Internal Advertisement Only, i.e., applications are open to:
- Internal candidates: staff members with an indefinite or fixed-term appointment in the same category as the position advertised, staff members who, at the date of the deadline for application, are serving at the grade of the position or one grade below or above, as well as any candidates serving at higher grades who fulfil the criteria as per the job advertisement.
- Former Staff (due to post abolition under special measures): Local FTA/IND contract holders whose posts were abolished due to structural changes, and who were separated as of 01 January 2025 (last working day 31 December 2024). Other types of former staff members are considered candidates with UNHCR experience for any location. Eligibility period for application: May 2025 – June 2026 vacancies.
- Candidates with UNHCR experience at the time of application: current staff members in other categories, staff members on temporary appointment, affiliate workforce and interns with at least 1 year of service, and staff loaned/seconded. Former UNHCR locally recruited staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females).
• Nationality / Right to Work Requirement: Only Mexican nationals or candidates holding permanent residency are eligible (Candidates must attach proof of permanent residency in Mexico at the time of application). Failure to do so will result in disqualification.
• Mobility and Eligibility for Application: Staff members must normally serve a minimum of one year in their current assignment before applying for another position within the same category, unless their post has been abolished.
• Selection Process: Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge any fees at any stage of the recruitment process.
• Application Requirements: Applicants are responsible for ensuring that their Workday Career Profile is accurate and fully updated prior to applying. The evaluation will be based solely on the information provided in the application. Once submitted, applications cannot be modified. Candidates under consideration may be subject to reference checks to verify the information provided.
• Diversity and Inclusion: UNHCR is committed to building a diverse and inclusive workforce and strongly encourages applications from qualified candidates regardless of gender, nationality, sexual orientation, religion, ethnicity, or disability status. All applications are treated with the strictest confidentiality, and UNHCR is committed to providing equal career opportunities for all staff.
• Protection from Sexual Exploitation and Abuse (SEA): UNHCR maintains a zero-tolerance policy towards Sexual Exploitation and Abuse (SEA). SEA constitutes serious misconduct and may result in disciplinary action, including dismissal. Concerns or suspicions can be reported confidentially to: [email protected] or at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
• Educational Requirements: UNHCR recognizes only qualifications obtained from institutions accredited in the World Higher Education Database (WHED), maintained by the International Association of Universities (IAU) and UNESCO. The database is available at: WHED portal.at http://www.whed.net/. For candidates under consideration, degrees verification will be conducted also through the SEP portal.
• Remuneration: A competitive compensation and benefits package is offered. This includes salary, allowances (where applicable), comprehensive medical insurance, and participation in the UN pension scheme. Further details are available via the UN Office of Human Resources Management.

English

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Spanish

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

CB-Cash-based Programming/Managing/Planning, DM-Database Management, EC-Statistical and modelling software, IT-Computer Literacy, IT-Microsoft Server Technology

Certifications

Computer Science - Other, Data Management - Other, Information Technology - Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn't require a functional clearance