Associate People Services Advisor

The Associate People Services Advisor serves as the first point of contact for HR-related queries, managing requests through the ticketing system in accordance with defined service level agreements (SLAs).

This role supports end-to-end employee lifecycle processes, HR programs, and policies, while delivering HR operational and transactional support to employees and line managers in alignment with company HR practices and local employment regulations.

Note: This is a non-renewable 6-month contract role (Maternity Cover)

Key Responsibilities

• Act as the tier 1 support for HR transactional queries, providing guidance to employees and line managers on HR policies, procedures, and best practices.

• Manage the full employee lifecycle, including onboarding, confirmation, employment changes, transfers, promotions, and offboarding processes.

• Support payroll processing by ensuring accurate and timely submission of payroll inputs in line with statutory requirements.

• Maintain and manage employee records, including attendance, leave, and other personnel data.

• Provide operational support for organizational changes by executing HRIS updates and preparing and issuing necessary documentation in accordance with approved changes

• Respond to basic employee relations (ER) queries, guide managers on procedures, and escalate complex cases to Second Line Advisory .

• Collaborate closely with People advisory partner, Centers of Expertise, and shared service teams to support business objectives.

• Ensure execution of HR documentation, policies, and procedures in accordance with company standards and regulatory requirements

• Support HR projects and initiatives as required, ensuring operational excellence and continuous improvement.

• Ensure compliance with data protection regulations and uphold HR governance standards.

Key Requirements

• Minimum of 3 years experience in HR operational processes.

• Minimum of 2 years of experience in payroll, LHDN, HRDC.

• Minimum of 1 year of experience in Employee Relations, local employment laws and statutory requirements.

• Strong knowledge of end-to-end employee lifecycle management and HR practices.

• Experience in using Workday.

• Experience working in a Shared Services environment.

• Excellent stakeholder management, communication, and problem-solving skills.

• Ability to work collaboratively in a fast-paced environment.

To submit your application, please click the "Apply" button online. Due to the high number of applications, only candidates that meet the requirements above will be contacted.

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To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.