Customer Support Representative - French Speaker | Lisbon, Portugal
Cross Border Talents 7
·1 week ago
- Location
- Lisbon
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Visa
- Not sponsored
- Closing date
- Today
- Source
- CareersPage
Description
This Customer Support Representative opening in Lisbon, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
What you'd be doing:
- Keep internal systems and case notes accurate and current
- Resolve issues efficiently without cutting corners on quality
- Recognize when something needs escalating versus resolving directly
- Contribute to a supportive, collaborative team environment
What we're looking for:
- Able to stay organized when handling multiple cases at once
- Right to work in the country without sponsorship required
- Eligible to work in the EU (citizenship, valid permit, or equivalent)
- Comfortable in a fast-moving, customer-facing role
Details:
- Work model: On-Site
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
If this sounds like a fit, go ahead and apply - happy to answer questions along the way.
