Fraud Specialist

Description

O Bee Credit Union is hiring a Fraud Specialist to join our amazing team. This full-time position plays a vital role in supporting our mission, our members, and our one-of-a-kind company culture.

What You’ll Do:

As our Fraud Specialist, you will identify, investigate, and resolve suspected fraud and suspicious activity to protect member assets and minimize risk to the Credit Union. Working closely with internal departments, members, external financial institutions, and law enforcement agencies, you'll help prevent losses, recover funds when possible, and strengthen fraud awareness throughout the organization.

This position is ideal for someone with foundational experience in banking, credit unions, fraud prevention, compliance, or financial investigations who is ready to grow their expertise in financial crimes and member protection.

The Details:

• Location: Lacey, WA
• Pay Range: The range for this position is $24.87-$37.31 per hour with a target range of $24.87-$31.09 per hour, depending on relevant experience and qualifications. 

Why You’ll Love Working Here:

At O Bee Credit Union, we’re deeply rooted in the communities we serve. We enjoy participating in local events, supporting community initiatives, and, most importantly, helping our members achieve financial well-being.

We believe in taking care of the people who take care of our members. In addition to competitive pay, we offer:

• Employer-paid medical, dental, and vision insurance options
• 100% 401(k) match up to 4% of your salary
• Tuition reimbursement
• Charitable Volunteer Hours
• Incentive pay for achieving individual or company goals

Responsibilities:

• Maintain and develop knowledge of state and federal laws and regulations related to financial crimes, including the Bank Secrecy Act (BSA) and Regulation E. 
• Monitor real-time and post-transaction activity to identify unusual, suspicious, or potentially fraudulent behavior. 
• Review and investigate routine to moderately complex reports of suspicious activity received from internal departments, branch employees, members, financial institutions, and law enforcement agencies. 
• Conduct investigations involving suspected fraud, including gathering and reviewing information related to subjects, victims, transactions, and potential witnesses. 
• Document investigative findings and resolve fraud and suspicious activity cases in accordance with established procedures and escalation requirements. 
• Prepare case documentation and supporting information for Suspicious Activity Reports (SARs) and assist with regulatory reporting as assigned. 
• Monitor fraud detection systems and identify trends, patterns, and emerging fraud concerns. Escalate significant findings and recommendations to leadership. 
• Assist with fraud recovery efforts and take appropriate action to mitigate potential or ongoing losses. 
• Provide fraud awareness guidance and support to employees and internal departments. 
• Collaborate with internal teams and external partners to investigate suspicious activity and protect member and Credit Union assets. 
• Follow established fraud prevention procedures and contribute ideas for improving processes, controls, and member protection. 

Apply today and be part of something meaningful at O Bee Credit Union.

O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

Requirements

• Must have high school diploma or equivalent. Associate’s degree or equivalent combination of education and experience is preferred.
• Must be able to pass a background and credit check. Must be bondable. 
• At least one year of experience in a financial institution, fraud prevention, financial crimes investigations, compliance, or a related field is preferred. 
• At least one year of experience in deposit operations is preferred.
• Current BSA/AML certification is preferred. 
• Strong written, verbal, and electronic communication skills. 
• Strong analytical, investigative, and critical-thinking skills. 
• Ability to manage multiple priorities, deadlines, and routine risk-based decisions. 
• Ability to follow established procedures while recognizing when a matter requires escalation. 
• Ability to work independently on assigned responsibilities and collaboratively within a team environment. 
• Working knowledge of common fraud schemes, including identity theft, account takeover, card fraud, ACH fraud, check fraud, and scams.