Middle East & India Business Development Manager Travel Retail H/F

Driving the expansion of the Middle East and India Travel Retail Zone, the Business Development Manager partners with a portfolio of key strategic operators across the region, playing a pivotal role in shaping the brand’s presence in a fast-growing market.  
 
Reporting to the Travel Retail EMEA Area Manager, he/she drives sales performance across points of sale, generates revenue growth and market share gains, and elevates the brand’s positioning by cultivating string, lasting relationships with our partners. 

Job description:  

Retail Sales Development 

• Define annual and monthly sell-out objectives in collaboration with the Area Manager. 

• Monitor retail performance through KPIs, optimize stock levels and assortment. 

• Conduct monthly sales analysis by operator and category. 

• Maintain strong relationships with Travel Retail operators and store managers. 
   

Coordination & Supervision 

• Contribute to the recruitment, animate, and support Beauty Consultants (BCs) across the region.   

• Set monthly objectives per BC and per point of sale. 

• Act as the main point of contact for BCs. 

• Analyze sales and provide recommendations to boost revenue and brand visibility. 
   

Training & Coaching 

• Deliver product training to BCs. 

• Identify training needs in collaboration with the Training Department. 

• Train and coach BCs, generic staff, and promoters during animations. 

• Organize dedicated seminars for BCs. 
   

Merchandising 

• Implement the annual animation plan across the region. 

• Ensure compliance with Diptyque merchandising guidelines in all points of sale. 

• Monitor stock levels and assortment. 

• Train BCs and store managers on merchandising policies and ensure reporting. 
   

Operator Relations 

• Build strong relationships with operators and store managers. 

• Provide regular field reporting. 

• Negotiate additional spaces and propose initiatives to increase brand visibility. 

• Participate in the organization of TFWA Cannes, a key event in the Travel Retail industry. 
   

Strategic & Competitive Intelligence 

• Identify new brands, launches, and competitive trends. 

• Detect opportunities for opening new points of sale. 

• Analyze consumer needs to anticipate market developments. 

Candidate Profile:  

Experience: you have at least 3 years of experience in Travel Retail or retail, ideally in luxury, fragrance, and beauty. 

 
Skills: 

• Strong adaptability in a constantly evolving environment. 

• Excellent interpersonal and intercultural skills. 

• Field-oriented and results-driven. 

• Managerial skills and analytical mindset. 

• Organization, rigor, and attention to detail. 

• Autonomy and team spirit. 

• Proficiency in Microsoft Office tools (PowerPoint, Excel, Word). 

• Languages: Fluent in English; Arabic is a strong asset. 

This position is based in Dubai and requires frequent travel (approximately 60%).