- Location
- São Paulo / Remote
- Workplace
- Remote
- Type
- Contract
- Department
- Sales
- Seniority
- Manager
- Experience
- 3+ years
- Source
- Lever
Description
Loadsmart is building its Tech Touch account management program, and this person will own it. You'll manage a large portfolio of SaaS accounts across Opendock, CarrierGuide, and ShipperGuide — driving adoption, renewals, and expansion through smart automation, data-driven playbooks, and well-designed self-service experiences. This is a builder role: you'll create the systems, document the processes, and continuously improve the motion that keeps customers successful at scale.
If you're motivated by owning outcomes, implementing processes that amplify your impact, and prioritizing customer satisfaction, this role is designed for you.
LOCATION: Remote anywhere in Brazil.
TEAM: Sales - Account Management