Ice Cream Internal Communications Manager

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role

The role sits within the Global Corporate Affairs & Sustainability team and supports communications across a range of strategic business priorities, with a particular focus on Supply Chain & Operations. Combining colleague engagement, corporate storytelling, leadership communications and business partnership, the role helps translate complex topics into clear, compelling communications that support understanding, engagement and trust across the company. 

Working closely with leaders, subject matter experts and colleagues across Corporate Affairs & Sustainability, the role contributes to integrated communications programmes that strengthen TMICC's culture, reputation and business performance. 

This is an exciting opportunity to work at the centre of a newly independent company, helping bring our strategy, transformation and culture to life for colleagues around the world while supporting one of the company's most important global functions. 

What you'll be responsible for

• Lead the development and delivery of integrated communications strategies and plans that support business priorities, organisational change and colleague engagement. 

• Serve as a strategic communications partner to Supply Chain & Operations leaders and other senior stakeholders, providing counsel on communication priorities, messaging, stakeholder engagement and change communications. 

• Advise and support senior leaders to communicate complex topics with clarity, credibility and impact through leadership communications, town halls, events, videos and other engagement activities. 

• Develop compelling narratives, campaigns and content that bring TMICC's strategy, transformation, culture, business performance and priorities to life across a range of channels and audiences. 

• Ensure effective communication within Supply Chain & Operations, while helping colleagues across TMICC understand the function's priorities, progress, capabilities and contribution to business success. 

• Work closely with colleagues across the Corporate Affairs & Sustainability team to ensure communications activities are aligned with broader corporate narratives, sustainability priorities and stakeholder engagement objectives. 

• Identify opportunities and potential risks, helping shape communication approaches that strengthen understanding, engagement, trust and reputation among colleagues and key stakeholders. 

• Use insight, feedback and measurement to evaluate effectiveness and continuously improve communication impact and engagement. 

• Partner with agencies and external suppliers where required to support communications programmes, campaigns and strategic initiatives. 

We're looking for someone who

• 10+ years' communications experience, ideally spanning colleague engagement, internal communications, corporate communications and/or corporate affairs. 

• Proven experience partnering with senior executives and leadership teams in a complex, global organisation. 

• Demonstrated success developing and delivering communications strategies, plans and campaigns that support business priorities and organisational change, demonstrating sound judgement and adaptability.

• Experience supporting global functions or business units, translating complex topics into clear, compelling and engaging communications for diverse audiences. 

• Proven ability to create high-quality content across multiple formats and channels, including leadership communications, speeches, town halls, videos, events and digital platforms. 

• Experience managing agencies and external partners to deliver communications programmes and events.

• Outstanding written and verbal communication skills, with a clear, direct and practical style. Native-level English is essential.

• Excellent attention to detail, sound judgement and discretion when handling confidential or sensitive information

• Strong communication judgement, with the ability to translate business priorities into clear and engaging communications and complex topics into compelling communications.

• Excellent relationship-building skills and the ability to work effectively with stakeholders across functions, geographies and levels of the organisation.

• Curious and proactive, with a genuine interest in understanding the business and identifying communication opportunities.

• Able to combine strategic thinking with hands-on delivery, balancing multiple priorities in a fast-paced environment.

• Collaborative and team-oriented, building strong partnerships across the Corporate Affairs & Sustainability team and wider business. 

• Brings energy, resilience and a strong focus on delivery.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.