- Location
- Hyderabad, India
- Type
- Full-time
- Department
- Operations
- Experience
- 3+ years
- Source
- Workday
Description
ROLE OVERVIEW
The Catalogue Analyst owns the accuracy and currency of the client's global product catalogue — the single source of truth that every downstream buying, receiving and invoicing activity depends on. The role manages product data, pricing and manufacturer details across hardware, software and accessories, sets up new products introduced through the NPI pipeline, and governs the lifecycle of each catalogue item from introduction through to End-of-Sale and End-of-Purchase retirement. Because a clean catalogue drives correct ordering and pricing across the whole operation, errors here ripple straight into POs, three-way matching and spend reporting.
The analyst validates supplier pricing on a fixed cadence, runs bulk master-data uploads, configures regional storefront visibility, and builds the Base-and-Variant item hierarchy needed to transact new products in each region. The role reports to the Procurement & Asset Team Lead and partners closely with Supplier & Vendor Management, the NPI/engineering teams and the SAM team to keep product and master data consistent. As the incumbent, Astreya can build on established catalogue and supplier data to drive accuracy and cycle-time outcomes.
KEY RESPONSIBILITIES
1. Catalogue Data Management
Manage and maintain the accuracy of the global hardware, software and accessories catalogues, ensuring product data, pricing, specifications and manufacturer details are validated and current.
Perform bulk data updates and uploads (including part numbers, pricing, specifications and regional attributes) using master-data loaders into the ERP system, preserving data integrity across the catalogue.
Configure regional storefront visibility rules so the correct items appear to the correct buying populations, and resolve catalogue-driven ordering blocks.
Triage back-end errors reported by buying teams regarding missing supplier-item mapping or incorrect catalogue data, running system checks to push correct records live.
2. Pricing & Master-Data Validation
Review monthly supplier pricing changes against historical baselines and flag anomalies before they reach the storefront.
Execute weekly Purchase Information Record (PIR) validation cycles and upload approved records using bulk data loaders into the ERP system.
Maintain accurate master-data records so that catalogue, procurement and finance systems stay reconciled.
Validate manufacturer part numbers (MPNs), unit costs and currency/region mappings to prevent pricing and quantity discrepancies downstream.
3. New Product Introduction (NPI) Catalogue Setup
Create part numbers and system IDs needed to transact new products, and track NPI catalogue requests through the pipeline.
Coordinate with catalog and engineering teams during product launches to set up the correct Base-and-Variant MID hierarchy, establishing regional variant entries under active parent items.
Coordinate regional catalogue rollouts, ensuring new items are enabled correctly across the applicable regions and buying platforms.
Support part-compliance steps (New Part Requests, trade classification and customs valuation references) so new items are catalogue-ready ahead of transacting.
4. Product Lifecycle & Catalogue Governance
Administer product lifecycle configurations by transitioning items between standard orderable tiers and End-of-Sale (EOS) or End-of-Purchase (EOP) retired statuses based on regional supplier stock depletion.
Administer entries in the asset/catalogue administration system — creating, editing and activating or deactivating offerings — so the available catalogue stays current and correct.
Maintain audit-ready documentation of catalogue changes, approvals and lifecycle transitions.
Run periodic catalogue health checks and clean-up cycles to remove duplicate, stale or mis-mapped records.
PERFORMANCE & SERVICE LEVELS
Indicative performance targets for the role; final service levels are confirmed on engagement and measured by location per service line.
Catalogue Data Accuracy: maintain ≥99% accuracy across reviewed catalogue entries, since the catalogue drives correct ordering and pricing across the operation.
New Product Onboarding Cycle Time: onboard new products/services to the catalogue within ≤5 days for 98% of requests.
Pricing Validation Timeliness: complete weekly PIR validation cycles and monthly pricing reviews on schedule for 100% of in-scope supplier records.
Customer Satisfaction (CSAT): sustain a CSAT score of ≥95% (≥4.0–4.5 on a 5-point scale) across surveyed interactions, reflecting accuracy, responsiveness and professionalism on every request handled — measured monthly/quarterly per the cross-functional service levels.
Ticket Quality: ensure ≥95–97% of completed requests pass quality-assurance checks, with complete and accurate documentation, correct categorization, and full adherence to the approved SOP for the request type.
Aged Ticket Discipline: perform follow-up actions and update statuses on all open catalogue and pricing tickets every 3 days.
Response Time: respond to ≥95–97% of tickets within the priority-based target window, routed to the correct owner first time, so no request waits on mis-assignment.
TOOLS & SYSTEMS
ERP & Procurement Systems: SAP (specifically Materials Management, master-data uploading consoles and Purchase Information Records) alongside corporate guided buying platforms
Product & Catalogue Systems: Product Lifecycle Management (PLM) tools and catalogue/asset administration consoles
Data Management Tools: bulk data loaders, master-data validation utilities and collaborative spreadsheet logs
Ticketing & Collaboration Tools: advanced ITSM issue-tracking platforms
REQUIRED SKILLS & EXPERIENCE
Mandatory
3–7+ years of experience in catalogue management, product/master-data management or procurement operations.
Hands-on catalogue and master-data management, including bulk uploads and data-integrity controls.
Hands-on experience performing weekly/monthly pricing audits, configuring regional storefront visibility rules, and managing PIR master records.
Strong attention to detail and data accuracy, with the discipline to sustain ≥99% catalogue accuracy at volume.
Strong English communication and stakeholder management, including with internal buying teams and suppliers.
Preferred
Experience with SAP Materials Management and master-data upload consoles.
Exposure to NPI processes, Base-and-Variant MID hierarchies and regional catalogue rollouts.
Familiarity with product lifecycle management (EOS/EOP) and part-compliance/trade-classification concepts.
Experience triaging supplier-item mapping errors and resolving catalogue-driven ordering blocks.
LEVELS & PROGRESSION (I – III)
One job profile spans the levels below; seniority (and compensation) is differentiated by scope, autonomy and ownership. The JD itself is common across levels.
Level I — performs catalogue data entry, bulk updates and pricing validation under SOP and close supervision.
Level II — owns day-to-day catalogue maintenance, NPI setup and lifecycle transitions with limited supervision, and resolves mapping/ordering errors.
Level III — is the catalogue-management SME and line lead — owning data-quality standards, regional rollout coordination, escalations and continuous-improvement of catalogue processes.