Shipping Department Manager

We are seeking a dynamic and people-focused Department Manager to lead shipping and distribution operations in a fast-paced environment. This role is responsible for driving safety, service, quality, and productivity while developing high-performing teams and ensuring exceptional customer support across the supply chain.

The ideal candidate is a strong leader who builds trust, develops talent, solves operational challenges, and collaborates across multiple business functions to deliver results.

What You'll Do

Leadership & Team Development

• Build strong relationships with associates and foster a culture of trust, accountability, and engagement.
• Coach, mentor, and develop supervisors through regular one-on-one conversations and performance discussions.
• Identify and develop future leaders by creating growth and advancement opportunities for team members.
• Provide timely coaching and feedback to support safety, performance, and professional development.
• Maintain an open-door culture where associates feel valued, heard, and empowered to contribute ideas.

Operational Excellence

• Lead daily shipping and distribution operations to ensure safe, efficient, and cost-effective performance.
• Coordinate staffing and labor resources across multiple shifts and facilities to support operational demands.
• Drive continuous improvement initiatives focused on productivity, service, quality, and cost reduction.
• Partner with Engineering, HR, EHS, Transportation, Customer Service, Sales, and other key stakeholders to improve operational performance.
• Monitor operational metrics, identify opportunities, and implement solutions that enhance efficiency and customer satisfaction.
• Lead cross-functional meetings to align priorities, communicate business needs, and proactively address challenges.

Safety & Quality

• Champion a strong safety culture by reinforcing safe work practices and addressing opportunities proactively.
• Partner with EHS and operational leaders to investigate incidents, identify root causes, and implement sustainable corrective actions.
• Ensure adherence to company policies, safety standards, and operational procedures.

Customer & Supply Chain Partnership

• Collaborate with Transportation, Customer Service, Regional Operations, Global Sourcing, and Sales teams to ensure timely order fulfillment and exceptional service.
• Support urgent customer and business needs while maintaining operational continuity.
• Work closely with distribution and supply chain partners to improve throughput, reduce dwell time, and optimize overall network performance.

Qualifications

Required

• Bachelor's degree and 1+ years of leadership experience in Distribution, Logistics, Supply Chain, or Operations OR High School Diploma/GED and 5+ years of supervisory or management experience in Distribution, Logistics, Supply Chain, or Operations
• Strong communication and leadership skills.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Self-motivated, results-driven, and highly organized.
• Ability to influence and build relationships across all levels of the organization.
• Ability to effectively manage priorities in a fast-paced operational environment.

Preferred

• Experience leading distribution, warehouse, shipping, or logistics operations.
• Knowledge of transportation, order fulfillment, and supply chain processes.
• Experience using warehouse management, transportation management, or enterprise systems.
• Familiarity with Shaw order fulfillment processes and systems

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What Makes Someone Successful in This Role

• Strategic Thinking
• Driving Results
• Building High-Performing Teams
• Developing and Empowering Others
• Collaboration & Cross-Functional Leadership
• Continuous Improvement Mindset
• Effective Decision-Making